TrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.
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VGS platform
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Very Good Security (VGS) lets companies use and exchange any kind of sensitive data without ever needing to see or hold the data itself. Built on the premise that “you can’t hack what isn’t there”, VGS is on a mission to protect the world’s information by transforming security and privacy from a business obstacle into an opportunity. VGS provides what they describe as a developer-friendly platform to act as a custodian for sensitive data, improving security while also accelerating business…
TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
If you are working with payments and you don`t want to store that kind of data to avoid a lot of strict requirements and headaches with tight processes, strict security, encryption and everything else you can leverage VGS platform to greatly reduce the work needed to enable payments in your system. They also provide tokenization for some other kinds of data but we currently do not use them. VGS platform also provides a product for compliance and controls (VGS Control) which helps you get ready and maintain compliance in your organization.
The support is pretty decent, sometimes take a little bit o time to solve things (not critical things) but that is part of the ticketing/email async communication so its fine. All the times I had to contact support a got my issue solved and a lot of attention from the support team to help solving the issue.
OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
We evaluated Drata as an alternative for VGS Control, but VGS platform control integrates a lot of controls around VGS itself and also with Cloud Infra that we use, which makes the process faster. Also keeping everything with the same vendor makes things easier to manage.
