Overall Satisfaction with VGS platform
VGS platform is a great solution to tokenize credit card information and reduces a lot of complications around payments and data governance for PCI certification. It securely stores CC customer data on their end and shares with integrated partners upon request via a token you provide. With that the data never gets stored in your system and reduces a lot of complexity in your system, skipping a lot of steps in PCI certification.
- Tokenization of credit card data
- Tokenization of some PII data
- Accelerates compliances certifications
- Infrastructure as Code
- Alerting
- Debugging
- Tokenization
- Fine Grain Access Control
- Compliance Controls
- Increased sales and revenue (enabled digital payments)
- Enabled PCI compliance
- Increased security
Do you think VGS platform delivers good value for the price?
Yes
Are you happy with VGS platform's feature set?
Yes
Did VGS platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of VGS platform go as expected?
Yes
Would you buy VGS platform again?
Yes
VGS platform Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Quick Initial Response | None |
No. It is pricy to obtain premium support and we do not have extreme requirements around the support, so we decided for basic support.
My SSO certificate from Google expired after 8 years and we got locked out from our VGS account because it enforces SSO auth. Upon requesting support they promptly replied and started to help us solve the issue. In 1 day I got my access back and in less than 2 days everything was fixed and working for all team members.