TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Web Manuals

    Score8 out of 10
    N/AThe Web Manuals document management system supports aviation professionals with the Editing, Distribution and Compliance Monitoring of their manuals.

    $180

    per month per editor

    Pricing
    Tungsten CaptureWeb Manuals
    Editions & Modules
    Kofax Capture
    $3,500
    per year
    Professional
    €180
    per month per editor
    Essentials Package
    3000 €/$
    per year 5 readers and 2 editors included
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Tungsten CaptureWeb Manuals
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Tungsten CaptureWeb Manuals
    Small Businesses
    M‑Files
    Score8.9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    DocuWare
    Score7.8 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tungsten CaptureWeb Manuals
    Likelihood to Recommend
    9.2
    (9 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Tungsten CaptureWeb Manuals
    Likelihood to Recommend
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Web Manuals
    Formating, linking, compliance, and customized distribution. It is easy to navigate and review changes. Hospitality Management, Airlines crews, individual management systems, etc. Standardization of documents; compliance checklists easily available. If you are limited on office/ management staff and/or do not have a single base for your flight crews, Web Manuals would be the tool for you.
    Incentivized
    Read full review
    Pros
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Web Manuals
    • Employee attendance tracking for small unit departments
    • Work place instruction
    • Having controlled documents with links between other such docs
    Incentivized
    Read full review
    Cons
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Web Manuals
    • Certain automated modules require validation by the user when they update themselves, it would be better if this is automated.
    • Publishing a manual as PDF can take several minutes to process, this processing time could be improved.
    • Possible compatibility issues with new IOS versions
    Incentivized
    Read full review
    Likelihood to Renew
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Web Manuals
    No answers on this topic
    Usability
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Web Manuals
    No answers on this topic
    Support Rating
    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Web Manuals
    No answers on this topic
    Alternatives Considered
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Web Manuals
    No answers on this topic
    Return on Investment
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    Web Manuals
    • Saved Time and save cost of using different software to manage individual tasks
    • Documents links are easy to access, no KT sessions every time and productivity increased
    • No particular hiring is required, easy to use and implement
    Incentivized
    Read full review
    ScreenShots