Tungsten Capture vs. Web Manuals

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tungsten Capture
Score 8.0 out of 10
N/A
Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Web Manuals
Score 8.0 out of 10
N/A
The Web Manuals document management system supports aviation professionals with the Editing, Distribution and Compliance Monitoring of their manuals.
$180
per month per editor
Pricing
Tungsten CaptureWeb Manuals
Editions & Modules
Kofax Capture
$3,500
per year
Professional
€180
per month per editor
Essentials Package
3000 €/$
per year 5 readers and 2 editors included
Enterprise
Contact Sales
Offerings
Pricing Offerings
Tungsten CaptureWeb Manuals
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Tungsten CaptureWeb Manuals
Best Alternatives
Tungsten CaptureWeb Manuals
Small Businesses
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Score 9.5 out of 10
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Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
M‑Files
M‑Files
Score 8.9 out of 10
Tungsten Capture
Tungsten Capture
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Tungsten CaptureWeb Manuals
Likelihood to Recommend
9.2
(9 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Tungsten CaptureWeb Manuals
Likelihood to Recommend
Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
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Web Manuals
Formating, linking, compliance, and customized distribution. It is easy to navigate and review changes. Hospitality Management, Airlines crews, individual management systems, etc. Standardization of documents; compliance checklists easily available. If you are limited on office/ management staff and/or do not have a single base for your flight crews, Web Manuals would be the tool for you.
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Pros
Tungsten Automation (formerly Kofax)
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Web Manuals
  • Employee attendance tracking for small unit departments
  • Work place instruction
  • Having controlled documents with links between other such docs
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Cons
Tungsten Automation (formerly Kofax)
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
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Web Manuals
  • Certain automated modules require validation by the user when they update themselves, it would be better if this is automated.
  • Publishing a manual as PDF can take several minutes to process, this processing time could be improved.
  • Possible compatibility issues with new IOS versions
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Likelihood to Renew
Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
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Web Manuals
No answers on this topic
Usability
Tungsten Automation (formerly Kofax)
It's good.
Read full review
Web Manuals
No answers on this topic
Support Rating
Tungsten Automation (formerly Kofax)
Haven't really used their support yet
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Web Manuals
No answers on this topic
Alternatives Considered
Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
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Web Manuals
No answers on this topic
Return on Investment
Tungsten Automation (formerly Kofax)
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
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Web Manuals
  • Saved Time and save cost of using different software to manage individual tasks
  • Documents links are easy to access, no KT sessions every time and productivity increased
  • No particular hiring is required, easy to use and implement
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