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Kofax Capture allows us to scan and capture documents directly into our automated workflows.
April 27, 2021

Kofax Capture allows us to scan and capture documents directly into our automated workflows.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kofax Capture

Kofax Capture is used to scan and index various documents and forms. Some documents are forms that we send to our clients to complete and return. These have barcodes on them to assist with the scanning and indexing process. Others may be free form documents that are clients send into us. One example might be a letter that is sent in to address a concern or ask a question about their account.
  • Scanning
  • Indexing
  • Integrates into our Business Processes
  • Configuration could be easier
  • Be able to do more with less scripting
  • Importing / exporting email
  • Data capture
  • Scanning
  • Indexing
  • Reduce the overall time to process incoming forms and documents
  • Reduced errors from manual keying
Kofax Capture was less expensive than the IBM product and was easier to use than both IBM and Amazon in my opinion. The unlimited scripting of Kofax Capture allowed us to fully integrate the tool into our business processes to improve our automation and reduce errors. We also looked at a product from Nuance but at the time decided to eliminate it from our evaluation.

Do you think Kofax Capture delivers good value for the price?

Yes

Are you happy with Kofax Capture's feature set?

Yes

Did Kofax Capture live up to sales and marketing promises?

Yes

Did implementation of Kofax Capture go as expected?

Yes

Would you buy Kofax Capture again?

Yes

MongoDB Atlas, Microsoft Teams, Atlassian JIRA Align (formerly AgileCraft)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.