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Tungsten TotalAgility vs. Zotero

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tungsten TotalAgility

    Score8.2 out of 10
    N/ATungsten TotalAgility brings cognitive capture capabilities to the hands of business analysts and non-technical users to solve content-centric challenges, including classification and extraction from financial documents, contracts, forms and other information-intensive documents.N/A

    Zotero

    Score9.3 out of 10
    N/AZotero is a free reference management tool developed as a project developed at Carnegie Mellon and supported by a small team at George Mason University.N/A
    Pricing
    Tungsten TotalAgilityZotero
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Tungsten TotalAgilityZotero
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Tungsten TotalAgilityZotero
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Tungsten TotalAgilityZotero
    Likelihood to Recommend
    Tungsten Automation formerly Kofax
    The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
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    Open Source
    Zotero is well suited for any researcher, student or writer that wants to easily cite sources for web platforms that do not have easy citing tools integrated within the website. There are many browser plug-ins built for Zotero that allow users to click a button directly from the source into the main software and from there can be more organized for citation export. Zotero doesn't work well if you open an external PDF from a website as it cannot pull author information correctly from a PDF source.
    Incentivized
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    Pros
    Tungsten Automation formerly Kofax
    • Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
    • Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
    • Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
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    Open Source
    • Zotero, when paired with the Zotfile plugin, makes it incredibly easy to index sources and documents on a project-by-project basis. Users can store document files locally in a Zotero project filesystem, or merely store links to files stored elsewhere.
    • Zotero plays extremely nicely with PDF documents, thanks again to the Zotfile plugin: I can highlight sections of a PDF article's text and Zotero indexes these "pull quotes" in a searchable and well-organized manner for easy extraction when it comes time to synthesize my sources into a new paper.
    • Zotero automates the production of properly-formatted references (including APA, MLA, Chicago, and others), making it a breeze to create accurate and complete bibliographies.
    • Zotero's library system provides a straightforward graphical user interface to manage multiple research projects and associated files, including the ability to easily add items to a project by ISBN, DOI, PMID, and arXiv IDs.
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    Cons
    Tungsten Automation formerly Kofax
    • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
    • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
    • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
    Incentivized
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    Open Source
    • Libre office integration was iffy
    • Using different word processors (i.e, Word, then Google Docs on the same file) can "break" embedded citations.
    Incentivized
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    Likelihood to Renew
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    Zotero is a fantastic software for researchers. We do pay for 6 GB of storage for each user, so their libraries can be backed to the cloud beyond the 300 MB of allowed free storage. It's low-cost, or can be free if you don't opt into that version. No other citation manager comes even close to Zotero in its capabilities, user-friendly nature, and cost, nor do they innovate their features constantly like Zotero and have open source support online
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    Usability
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    once you adapt to the interface, which could feel a bit outdated and old school, its incredible intuitive. An aesthetic improvement could make it reach a whole other level, just if it does not lose any of its usability features. Its quite intuitive and the learning curve is very short.
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    Reliability and Availability
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    Always available. I have it downloaded on my desktop and it opens quickly/immediately, holds open the articles I was reading on the page I was at, and is always ready-to-go for something like Word integration for adding citations
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    Performance
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    Everything loads shockingly quickly. PDFs open much faster in Zotero than they do in Adobe Acrobat, all changes to PDFs are saved, the citation manager opens relatively quickly in Word, the tool updates with the online Zotero interface and automatically syncs seamlessly
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    Support Rating
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    I have never used Zotero support. I can answer the questions I need to from googling or finding others who have asked my same question in the Zotero support community forums
    Incentivized
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    Implementation Rating
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    I was not involved with the implementation
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    Alternatives Considered
    Tungsten Automation formerly Kofax
    Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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    Open Source
    Zotero is much less prone to glitches than Mendeley, and has much easier to use web extensions and word processor plugins. I found Zotero easy and intuitive to use
    Incentivized
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    Scalability
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    All features of Zotero have always worked just fine to me. In my many years using it, I've never run into issues. And when I do want to maximize my use of some feature or learn more, the product support communities are helpful. It's an extremely consistent, reliable software
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    Professional Services
    Tungsten Automation formerly Kofax
    No answers on this topic
    Open Source
    Skipping - did not work with their professional services for my purchase
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    Return on Investment
    Tungsten Automation formerly Kofax
    • Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
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    Open Source
    • More Credibility on Our Online Posts that is Informational
    • Less Chances of Potential Legal Issues When Writing
    • Less Time Spent Grabbing Sources from Browser History When Researching
    Incentivized
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