Universal Connectivity vs. West Unified Communications Services (discontinued)

Universal Connectivity

West Unified Communications Services (discontinued)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Universal Connectivity	Score 9.1 out of 10	Mid-Size Companies (51-1,000 employees)	Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and customer service aim to deliver clear and fast network connections.	N/A
West Unified Communications Services (discontinued)	Score 4.0 out of 10	N/A	West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.	N/A

Pricing

Universal Connectivity

West Unified Communications Services (discontinued)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Universal Connectivity	West Unified Communications Services (discontinued)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Universal Connectivity	West Unified Communications Services (discontinued)
Top Pros	Pro Non technical Pro Easier to understand	Pro Conference calls

Features

Universal Connectivity

West Unified Communications Services (discontinued)

Performance & Compatibility of Online Events Software

Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
	Universal Connectivity - Ratings	West Unified Communications Services (discontinued) 9.0 1 Ratings 11% above category average
High quality audio	00 Ratings	9.01 Ratings
High quality video	00 Ratings	9.01 Ratings

Screen Sharing

Comparison of Screen Sharing features of Product A and Product B
	Universal Connectivity - Ratings	West Unified Communications Services (discontinued) 7.5 1 Ratings 6% below category average
Desktop sharing	00 Ratings	7.01 Ratings

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Universal Connectivity - Ratings	West Unified Communications Services (discontinued) 7.6 1 Ratings 4% below category average
Calendar integration	00 Ratings	8.01 Ratings
Meeting initiation	00 Ratings	8.01 Ratings
Record meetings / events	00 Ratings	7.01 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Universal Connectivity - Ratings	West Unified Communications Services (discontinued) 7.0 1 Ratings 9% below category average
Live chat	00 Ratings	8.01 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Universal Connectivity - Ratings	West Unified Communications Services (discontinued) 7.0 1 Ratings 7% below category average
User authentication	00 Ratings	7.01 Ratings
Participant roles & permissions	00 Ratings	7.01 Ratings

Best Alternatives
	Universal Connectivity	West Unified Communications Services (discontinued)
Small Businesses	Nextiva Business Phone Service Score 9.2 out of 10	Nextiva Business Phone Service Score 9.2 out of 10
Medium-sized Companies	Nextiva Business Phone Service Score 9.2 out of 10	Nextiva Business Phone Service Score 9.2 out of 10
Enterprises	Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10	Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Universal Connectivity	West Unified Communications Services (discontinued)
Likelihood to Recommend	9.1 (2 ratings)	8.0 (1 ratings)

User Testimonials
	Universal Connectivity	West Unified Communications Services (discontinued)
Likelihood to Recommend	Universal Connectivity Universal Connectivity didn't mind that we are a small company--they helped us get where we needed to be with our communication system, and I appreciate that. Jim Sener Co-Founder Read full review	West Technology Group, LLC (formerly Intrado) It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending. Incentivized Jonelle Lippincott IT Support Specialist Read full review
Pros	Universal Connectivity Communications with the Universal Connectivity team are well communicated and presented in a non-technical way, making it so much easier to understand. The solutions offered are comprehensive and complete. Verified User Anonymous Read full review	West Technology Group, LLC (formerly Intrado) Large conference calls Reliable calling technology Easy to call in with no confusion Incentivized Jonelle Lippincott IT Support Specialist Read full review
Cons	Universal Connectivity I wish I could use them at home! Jim Sener Co-Founder Read full review	West Technology Group, LLC (formerly Intrado) Hold music is normally loud and not pleasant Incentivized Jonelle Lippincott IT Support Specialist Read full review
Alternatives Considered	Universal Connectivity No answers on this topic	West Technology Group, LLC (formerly Intrado) We only use intercall and always have, our in house phone system is Cisco. Incentivized Jonelle Lippincott IT Support Specialist Read full review
Return on Investment	Universal Connectivity The ROI has allowed us to stay in business during this COVID crisis. We are all working remotely and communications with each of our team members and our clients is mission critical. The Universal Connectivity team had maximum positive impact on our ROI. Verified User Anonymous Read full review	West Technology Group, LLC (formerly Intrado) It does cost our company money so we try to give out numbers only when needed Incentivized Jonelle Lippincott IT Support Specialist Read full review
ScreenShots