Upwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).
$49.99
per month
YouTeam
Score 9.1 out of 10
N/A
YouTeam presents a way to outsource, through offering an outsourcing marketplace and a single point of access to over 500 vetted development agencies, representing a talent pool of 50,000+ contractors across 35 countries. It's also a matching engine that tunes to the user's needs and is designed to deliver precisely the talent sought.
Used by:
250+ tech companies across the US, UK, and Europe.
50+ Y Combinator startups.
2 Fortune 500 companies.
Backed by Y Combinator and Horizon…
I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
Without hesitation, we can recommend this program, as it has allowed us to have the best remote staff we have had in the company. YouTeam always responded to any eventuality that may arise and was always attentive to our requirements and demands.
It has very efficient consultants who ask the perfect questions so that the shortlisting of candidates is exactly what we are looking for. I also like that the whole process is done in a maximum of one week. That is, we already have the qualified personnel hired and working in one week.
The program gives us in a short time a list of all the candidates, with all the information we need about them, so that we can choose the ones we want to interview.
It has a large database of expert engineers in different areas such as big data, web development, applications, and more, so we have benefited from the expert staff they have offered us.
In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
We had drawbacks with some of the selected people, but the YouTeam team quickly helped us with the drawback by providing a new list.
In the introductory interview, they overlooked to ask the location; that's why the list they sent was of candidates who did not have the same time zone, making remote work more complicated.
Although they guarantee that those hired will stay for an average of 2 years, the truth is that we lost a good employee in less than that time.
Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
We have gotten close to 50% of all of our clients through the platform.
Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
The investment is worth it, taking into account that the program is very fast and allows us to save a lot of time; in a few days, we already have, in our ranks, expert developers working for us, increasing our productivity and our profits.
