Clearview is a web-based platform for managing voice, wireless, data environments, and more. Used by internal staff alone, or paired with professional services provided Valicom's expert team, Clearview is presented by the vendor as a robust proactive tool that increases visibility, controls costs, and reduces risk. The vendor boasts that when paired with Valicom's 5-Star Customer Service and complimentary bill payment solutions, an organization…
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Telecom Lifecycle Management
Score 7.0 out of 10
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Widepoint offers a range of products and services to enterprises and government entities. TEM is available a a product called Telecom Lifecycle Management and is also available as a managed service which includes mobility management, identity authentication and access management.
Like most platforms, its only as good as how well and how often you use it. It definitely is a good platform for pushing out content to your employee base or team. You need to have a decent size list of people to realize its true capability/value/reach. It requires someone to be regularly loading in content for shares and pushing them out to the individuals. But either from an email or when logged into the platform, a share can be done with just a few clicks
Widepoint Telecom Lifecycle Management is well suited for organizations that have a high volume of mobile devices and plans to manage. It offers a comprehensive set of tools to track and manage the inventory, usage, and costs of these devices. It may not be the best fit for organizations with few mobile devices to manage. The platform is designed for larger organizations and may have a higher cost, which could be a barrier for smaller companies. It may be less appropriate for organizations that do not have a need for advanced usage tracking and reporting features.
2 reasons - 1 the Clearview team was seamless in our buying process. 2 - we have it implemented and it would be very difficult to transfer directly when in a growth phase.
The user interface is fairly intuitive. It's not hard to find your content, set up your shares, or view your results/analytics. As mentioned, the content available for sharing within Clearview isn't great, but I don't place a ton of value on that, as this is likely intended for more sharing of original, unique content. I do think there still can be some improvements made to setting up shares across multiple platforms at the same time, but overall, it does the job fine
I couldn't ask for better support. Everytime I have a question or concern, I talk to a real live person, and it is always the same project manager or the same supporting analyst if he is out of the office. They really feel like a part of the team since we connect and communicate regularly. I honestly don't think you can find this type of support anywhere today in such an automated world.
With brightfin, it is tough to remember where to go for everything, it is not easy to search for things that you need urgently because you will have to keep some time in hand to get to the relevant details. I often find myself looking around and wasting time in selecting the wrong areas and thus navigating the site can be confusing for a new user. Searching through is certainly not simple and much more complicated as compared to Clearview where you simply glide through for the needed information.
Positive. The cost up front is usually 0.5% - 3% MAX and savings are usually upwards of 15% - 30% so there is a massive ROI.
The dedicated staff that supports the tool in the background is extremely helpful to address concerns and even requests for custom reports, completely free which is nice.
Widepoint Telecom Lifecycle Management has had a positive impact on our overall business objectives by streamlining and automating the management of our telecom assets and services.
It has allowed us to reduce costs and improve efficiency by consolidating and centralizing all of our telecom data and information, which has made it easier for us to track and manage our inventory, contracts, and invoices.
