Transforming expense and inventory management seamlessly
February 06, 2023
Transforming expense and inventory management seamlessly
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Clearview
These are a few cases for which we use Clear
view as of now primarily
1. Service order management, and
2. Customer self-service portals.
Also we are using it for
1. Streamlining operations.
2. Improve customer experience.
3. Drive revenue growth through customer Relationship Management providing a unified platform to manage customer interactions, sales, support, billing, and inventory.
Service order management provides an automated process for managing service orders, which helps telecom companies to streamline their operations and reduce the time and cost of processing orders.
view as of now primarily
1. Service order management, and
2. Customer self-service portals.
Also we are using it for
1. Streamlining operations.
2. Improve customer experience.
3. Drive revenue growth through customer Relationship Management providing a unified platform to manage customer interactions, sales, support, billing, and inventory.
Service order management provides an automated process for managing service orders, which helps telecom companies to streamline their operations and reduce the time and cost of processing orders.
- Custom Reporting Capability
- Inventory Management
- End-to-End Invoice Processing
- Greater Visibility with Dashboards
- Invoice Imaging & Archiving
- Contract Tracking & Change Management
- Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
- Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.
- Analytics can also be improved
- Service order management
- Customer self-service portals
- Expense management
- .Improve customer experience
- Drive revenue growth
- Streamlined our operations
We use this software
as our inventory database for all of our clients. Our team is able to manage
all technology expense-related actions for our clients, and account managers and
have a single platform to support our internal teams like finance and IT. After-service and software support is also excellent. this is the major reason.
as our inventory database for all of our clients. Our team is able to manage
all technology expense-related actions for our clients, and account managers and
have a single platform to support our internal teams like finance and IT. After-service and software support is also excellent. this is the major reason.
Do you think Valicom Clearview delivers good value for the price?
Yes
Are you happy with Valicom Clearview's feature set?
Yes
Did Valicom Clearview live up to sales and marketing promises?
Yes
Did implementation of Valicom Clearview go as expected?
Yes
Would you buy Valicom Clearview again?
Yes