Ventiv IRM is integrated risk management software designed to provide the insights needed to monitor and lower the user's Total Cost of Risk (TCoR). It features real-time analytics for decision support by integrating data from internal and external sources in one system while connecting risk mitigation activities across the business.
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Xactimate
Score10 out of 10
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Xactimate is a property claims estimating application, supporting restoration professionals with repair process management. Xactimate was developed by Xactware, a property insurance and repair / remodeling software specialist that is now a Verisk Analytics company since the 2017 acquisition.
Ventiv IRM works great for companies with a large number of sources of data, record management, and reporting needs. The system will be able to handle multiple users, processes, or other functions that a large company may need. Ventiv IRM would not be a good fit for companies that may not be large enough to justify the cost of a powerful platform like IRM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
As we are mainly a roofing company, this program is very well suited to our needs working with insurance companies. More than anything else, we use it for supplementing for roofing code items after a full roof replacement has been performed. It is not so well suited for small repairs we quote for siding or even roof repairs
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support Portal allows direct access to support tickets, their status, and having programmers/developers reach out directly to me to clarify my requests.
Taking a big project and putting it into smaller, measurable pieces that move the project from beginning to end.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Setting up a new Advance Query report - sometimes I run into glitches
When creating/implementing a match merge, the two claims that are set to merge, need to be typed EXACTLY the same (UPPERCASE & lowercase matching on both, if one is all caps and the other is lowercase, the match merge is not successful)
I do wish there was a way to self-match two claims instead of waiting for the match merge.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very usable. The team is always suggesting "tweaks" that allow for easier flow, better understanding of the information needed. This even includes in moving categories/sections in a records around so that the flow of the record is better
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support will reach out to me and I LOVE that. Often I want to show them what I see and they have always been willing to jump on a Teams meeting so I can do that. This has also helped me understand how to explain things better (support speak). This has led to closing tickets, completing projects sooner.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The actual implantation was not good. The system is fully customizable so Ventiv was ready to give us what we wanted; however, we never had a system so we didn't fully understand what we wanted. Since then, we hit "reset" and we are steadily moving forward.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While Ventiv IRM is a bit more expensive than another platform we have used and evaluated, we get a lot of value that helps us make informed risk management decisions. The system works for us, and not the other way around. We're able to use integrations from other sources (such as Navex for reporting and our TPA, and Gallagher-Bassett for financial claim information). The system is easy to use, update, and manage, which is helpful too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We have not used any other software other than Xactimate at this time. We feel it is the most widely used software product by insurance companies and they also continue to try and improve their software regularly. Most recently, I have found out they are working towards integration of (I may be using the wrong terms for this...) photographic/scanning measurements just auto populating into the sketch window. Even the auto population of line items with other software integration would almost eliminate the need to take physical measurements in the future and drastically reduce the time it takes to generate a claim report.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
