Love it or hate it. Use it
March 26, 2022

Love it or hate it. Use it

Gavin Scott-Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactimate

Xactimate is the industry standard in restorative reconstruction. It is industry standard for a reason. It does an incredible job of allowing and facilitating communication between multiple affected parties and allows for everyone to stay above board and get to the part of every process - getting the job done.
  • Database of actionable items & pricing.
  • Scope of work creation.
  • Communication between other platforms.
  • Improvments in usability in website application.
  • Ease of use for customization.
  • Training for this platform.
  • Scope of work creation.
  • Pricing organization.
  • Effective syncing and communication.
  • Clear communication with all stakeholders.
  • High pricing for smaller scaled operations - ROI can be long.
  • Training team members is an investment.

Do you think Xactimate delivers good value for the price?


Are you happy with Xactimate's feature set?


Did Xactimate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xactimate go as expected?

I wasn't involved with the implementation phase

Would you buy Xactimate again?


Xactimate is an industry-standard piece of software that is utilized for communication between insurance agencies and restorative drawing and restoration companies. Basically, it is a requirement to be used 90% of the time in these circumstances. If you are a new start-up and are doing your work based on referrals only not associated with insurance Xactimate will likely be a large bite for you to chew.