The IBM Watson IoT Platform is an Internet-of-things is a managed cloud-hosted solution supporting device connectivity, control, visualization, and overall device visibility and management. It provides a UI where users can add and manage devices, control access to IoT service, and monitor usage. With its device management service, users can perform device actions like rebooting or updating firmware, receive device diagnostics and metadata, or perform bulk device addition and removal.
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Zabbix
Score 8.4 out of 10
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Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.
For large companies with large-scale manufacturing, electronics management, and infrastructures that require lots of maintenance, IBM Watson IoT is a must-have. It greatly increases performance, decreases downtime, and is an all-around great management dashboard. This is best for infrastructures that have a larger infrastructures of IoT devices in an enterprise/manufacturing setting, otherwise IBM Watson may not bring many benefits to your team.
Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
The asset information is available in both static and dynamic format (from thermal images, to OEM data, to time series data). The ability to ingest all the information using a single platform has great value.
Another benefit is a seamless integration with Maximo. This has been a challenge with other 3rd party systems available.
The experience of IBM Maximo systems updates is positive.
Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Some of the tutorials could use a little more improvement - While there is a considerable amount of documentation, most of the good documentation for Watson IoT we found to be from third-parties.
Administration and billing tools could use a bit more improvement - The UI is a bit clunky and poorly-designed here.
Be prepared to work with IBM support to get this going - Their turn-around support for inquiries can be lengthy, and setup time may also be quite lengthy because of this.
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
Positive - This tool greatly increases most company's manufacturing and production efficiency, and the use-cases are extensive. It was a great way of decreasing down-time for us.
Negative - Took lots of work and energy to get up and running, we had to rely on IBM support and tutorials many times during this process.
Positive - Quite cheap, most of the tiers of pricing cost very little, and it's possible to use Watson IoT for a few months for free to see if it is beneficial for your company.
