An amazing, very flexible and free monitoring platform
May 01, 2021

An amazing, very flexible and free monitoring platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zabbix

We're using Zabbix for almost 4 years now to monitor some specific servers and applications in our South America (+Portugal) sites.
It is configured to run discovers on our vCenter to grab any new VM and to start monitoring its CPU, Mem, Disk usage, etc. For specific applications, those more critical to the business, we create templates to monitor the services.
We have also created some tests using CURL to authenticate to applications and measure the end-user experience, so we can generate alerts when an important application is taking more time than it was supposed to authenticate.
It also has a great 'SLA' dashboard, where you can see the amount of time that an specific application was out-of-service during a period of time. We use it to provide some evidences to the business. Those applications can be constituted by multiple servers, services, databases, etc... It is very flexible on this level.
  • Flexibility - as an open source application it is always evolving and adding new features
  • It is free
  • A wide range of natively supported technologies
  • Several options for monitoring, from agent to SNMP and so on
  • Doesn't have an official support
  • Updates depends on the community
  • Flexibility - we have the options to build all monitoring's and dashboards we want to
  • It allowed us to monitor specific use cases, that were important to the business and we couldn't achieve with "professional" solutions
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process.
Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.

Do you think Zabbix delivers good value for the price?

Yes

Are you happy with Zabbix's feature set?

Yes

Did Zabbix live up to sales and marketing promises?

Yes

Did implementation of Zabbix go as expected?

Yes

Would you buy Zabbix again?

Yes

From my stand point, [Zabbix is] very well suited for small and medium enterprises. The main benefit it is also it's worst quality: It is free / open source.
You don't have costs to implement and to use it, but in the other hand you don't have a professional support or SLAs to rely on. In case you base your monitoring of critical systems on Zabbix and it has an issue, you need to appeal to the community and it can take a long time to have an answer or have your issue fixed.
For these reasons I think it cant be the foundation of a monitoring process on large enterprises, but you can use it as a complement to have more flexibility.