West Unified Communications Services (discontinued) vs. wolkvox Agent
West Unified Communications Services (discontinued) vs. wolkvox Agent
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
West Unified Communications Services (discontinued) | N/A | West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect. | N/A | |
wolkvox Agent | N/A | wolkvox Agent is presented as a UCaaS for the agent, an interface that integrates voice, data and video, giving users the ability to manage different channels simultaneously at the time of attention. In addition, it has real-time information on interactions and the customer, as well as the channel in which the agent is interacting, in case the leader of the operation must consult it. | N/A |
| West Unified Communications Services (discontinued) | wolkvox Agent | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| West Unified Communications Services (discontinued) | wolkvox Agent |
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| West Unified Communications Services (discontinued) | wolkvox Agent | ||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| West Unified Communications Services (discontinued) | wolkvox Agent | |
|---|---|---|
| Small Businesses | Broadvoice | GoContact Score 9.4 out of 10 | Broadvoice | GoContact Score 9.4 out of 10 |
| Medium-sized Companies | Cisco Unified Communications Manager (Call Manager) Score 9.1 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 9.1 out of 10 |
| Enterprises | Cisco Unified Communications Manager (Call Manager) Score 9.1 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 9.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| West Unified Communications Services (discontinued) | wolkvox Agent | |
|---|---|---|
| Likelihood to Recommend | 8.0 (1 ratings) | - (0 ratings) |
| West Unified Communications Services (discontinued) | wolkvox Agent | |
|---|---|---|
| Likelihood to Recommend | ![]() Discontinued Products
| ![]() wolkvox (MICROSYSLABS SAS) No answers on this topic |
| Pros | ![]() Discontinued Products
| ![]() wolkvox (MICROSYSLABS SAS) No answers on this topic |
| Cons | ![]() Discontinued Products
| ![]() wolkvox (MICROSYSLABS SAS) No answers on this topic |
| Alternatives Considered | ![]() Discontinued Products
| ![]() wolkvox (MICROSYSLABS SAS) No answers on this topic |
| Return on Investment | ![]() Discontinued Products
| ![]() wolkvox (MICROSYSLABS SAS) No answers on this topic |
| ScreenShots |


