Happy Returns vs. WeSupply Labs

Happy Returns

2 Reviews and Ratings

WeSupply Labs

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Happy Returns	Score10 out of 10	N/A	Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…	N/A
WeSupply Labs	N/A	Enterprise companies (1,001+ employees)	WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users. Features Summary Proactive Notifications of delivery status Package Tracking Returns & RMA Store Locator with complete SEO schema and Social Integration In Store Pickup & Curbside for connecting…	$75 per month

Pricing

Happy Returns

WeSupply Labs

No answers on this topic

Grow: $75
per month
Enterprise: starting from $1000
per month

Pricing Offerings
Happy Returns	WeSupply Labs
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

$1,000 per onboarding - one time fee

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Optional add-ons: Returns RMA SMS Notifications Expert Onboarding Estimated Delivery Date Store Locator Digital Receipts Curbside Pickup

User Ratings
	Happy Returns	WeSupply Labs
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Happy Returns	WeSupply Labs
Likelihood to Recommend	Happy Returns Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label. Incentivized Verified User Read full review	WeSupply Labs No answers on this topic
Pros	Happy Returns Makes the return process easy for customers It's easy for our customer service team to manager Has a seamless Shopify integration Incentivized Verified User Read full review	WeSupply Labs No answers on this topic
Cons	Happy Returns Currently there is no API to GET or POST data Incentivized Verified User Read full review	WeSupply Labs No answers on this topic
Alternatives Considered	Happy Returns We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite. Incentivized Verified User Read full review	WeSupply Labs No answers on this topic
Return on Investment	Happy Returns We have seen an increase in customer retention Customer service spends less time servicing return issues Incentivized Verified User Read full review	WeSupply Labs No answers on this topic
ScreenShots	Happy Returns Screenshots	WeSupply Labs Screenshots