Worksuite (formerly Shortlist) is designed to help companies find and manage their complete external workforce (freelancers, contractors, and vendors) by providing a single platform to source, onboard, manage, review/rate and pay them.
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YouTeam
Score 9.1 out of 10
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YouTeam presents a way to outsource, through offering an outsourcing marketplace and a single point of access to over 500 vetted development agencies, representing a talent pool of 50,000+ contractors across 35 countries. It's also a matching engine that tunes to the user's needs and is designed to deliver precisely the talent sought.
Used by:
250+ tech companies across the US, UK, and Europe.
50+ Y Combinator startups.
2 Fortune 500 companies.
Backed by Y Combinator and Horizon…
We haven't found another system that can do all that Shortlist can do (payments, tax paperwork, profile management, project management, on-boarding, etc...) but it doesn't mean we always love using Shortlist. Shortlist is cumbersome to work in and requires LOTS of redundant clicking. Something as simple as being able to right-click to open on any profile/page/account/link would save hours in a week where as now to get to two side-by-side items on some lists, you have to click back a page, re-load, and scroll down to select the next option. I appreciate that Shortlist manages all the tax paperwork and has created for us a on-boarding system that flows nicely and allows multiple team members to manage their piece of the process.
Without hesitation, we can recommend this program, as it has allowed us to have the best remote staff we have had in the company. YouTeam always responded to any eventuality that may arise and was always attentive to our requirements and demands.
It has very efficient consultants who ask the perfect questions so that the shortlisting of candidates is exactly what we are looking for. I also like that the whole process is done in a maximum of one week. That is, we already have the qualified personnel hired and working in one week.
The program gives us in a short time a list of all the candidates, with all the information we need about them, so that we can choose the ones we want to interview.
It has a large database of expert engineers in different areas such as big data, web development, applications, and more, so we have benefited from the expert staff they have offered us.
Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system.
The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand.
Payments should be able to be made every day, not just on Fridays.
We had drawbacks with some of the selected people, but the YouTeam team quickly helped us with the drawback by providing a new list.
In the introductory interview, they overlooked to ask the location; that's why the list they sent was of candidates who did not have the same time zone, making remote work more complicated.
Although they guarantee that those hired will stay for an average of 2 years, the truth is that we lost a good employee in less than that time.
30-40% of the time there is no response when you contact the chat/help feature. 30-40% of the time if they do respond, it is to say they can't do anything about the issue. Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.
We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like Indeed, craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!
The investment is worth it, taking into account that the program is very fast and allows us to save a lot of time; in a few days, we already have, in our ranks, expert developers working for us, increasing our productivity and our profits.
