Why I choose and have stuck with Shortlist, despite a few setbacks
Rating: 5 out of 10
April 27, 2020
Vetted Review
Verified User
1 year of experience
I use Shortlist every day to manage our freelance vendors. We have thousands of vendors across the country in every major city and all states. We use shortlist as our payment system and as our project management system for these vendors. Shortlist allows us to collect bids in the same location that we pay our vendors based on their bid/project amount, and also provide them with the project details all in a single linked system. The ability to have all those very different pieces live under one digital roof is helpful.
- Managing payments.
- Managing year-end tax documents.
- Allowing for minor customization to profiles and platform.
Cons
- Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system.
- The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand.
- Payments should be able to be made every day, not just on Fridays.
- Overall shortlist has helped us because we don't have another way to collect and accept bids, create project information, and conduct payments and contracts with vendors.
- The negative side is the extremely time consuming nature of navigating through the platform. It takes hours of team members' time to complete simple tasks.
We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like Indeed, craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!