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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A

    Zscaler Digital Experience (ZDX)

    Score9 out of 10
    N/AZscaler digital experience is a cloud-native service, part of the Zscaler security cloud, that analyzes, troubleshoots, and resolves user experience issues. Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy…N/A
    Pricing
    ZabbixZscaler Digital Experience (ZDX)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ZabbixZscaler Digital Experience (ZDX)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ZabbixZscaler Digital Experience (ZDX)
    Considered Both Products
    Zabbix
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    ZabbixZscaler Digital Experience (ZDX)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score9 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ZabbixZscaler Digital Experience (ZDX)
    Likelihood to Recommend
    8.3
    (28 ratings)
    8.7
    (3 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (4 ratings)
    8.0
    (3 ratings)
    Support Rating
    5.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ZabbixZscaler Digital Experience (ZDX)
    Likelihood to Recommend
    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
    Read full review
    Zscaler
    We specifically use Zscaler Digital Experience (ZDX) for monitoring critical apps and apps that are known for having connection issues. Some critical SaaS apps for example would be Zoom (call quality), Genesys (call quality), Microsoft Services, Service Now, etc. Zscaler Digital Experience (ZDX) is perfect for quick troubleshooting and providing a quick Mean-time to Innocence (MTTI) for Zscaler since it is often blamed for issues given it is our forward proxy and primary means of internet security.
    Incentivized
    Read full review
    Pros
    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
    Read full review
    Zscaler
    • To check user public IP for troubleshooting
    • DNS configured on his device
    • Add applications and monitor the performance
    Incentivized
    Read full review
    Cons
    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Likelihood to Renew
    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Usability
    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
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    Zscaler
    Feels often hard to discern what tab one needs to be in to see relevant information. If I am in applications looking at it and I find a few people have issues, I then have to leave the applications tab to go to each individual user and discern why they are having issues instead of being able to select all of those individuals and lump them together. It does do geo grouping though which sometimes helps.
    Incentivized
    Read full review
    Support Rating
    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
    Read full review
    Zscaler
    We have also used Cisco Thousand Eyes and NextThink. Imagine a product that offers the best of both worlds and is still somehow more powerful and easier to deploy than either one- that is Zscaler Digital Experience (ZDX).
    Incentivized
    Read full review
    Return on Investment
    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
    Read full review
    Zscaler
    • Excellent end to end visibility
    • Proactive issue detection
    • User friendly dashboards
    Incentivized
    Read full review
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