Adobe Experience Manager Review
Adobe Experience Manager Reviews and Ratings
Community insights
TrustRadius Insights for Adobe Experience Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Scalability and Integration: Users have praised the platform for its scalability and seamless integration with Adobe Analytics and other Adobe products. Many users found it beneficial to set up components easily and apply changes globally across different property websites.
Ease of Publishing and Scheduling: Customers appreciate the feature that allows them to schedule and publish their work, saving time and enabling accurate peer reviews before implementation. This scheduling capability has been particularly useful for making changes during off-peak hours.
User-Friendly Interface: Reviewers value the straightforward user interface, ease of use, and seamless integration with other Adobe products. The platform's ability to work cohesively with various Adobe services has been highlighted as a significant advantage by many users.
Reviews
Videos
Wonderful Solution By Adobe Experience Manager
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Easy for us to manage the websites of all location from the single platform without any down time of the applications. It is low code platform so anyone can use without any prior coding knowledge. It has centralised system where all the assets are stored with full of security. Updating or managing content digitally is easy and quick. It increase the traffic and performance of our websites. We can integrate with other adobe products for better productivity and usability. It helps in build trust and increasing revenue.
Pros
- Managing content & assets from the centralised system.
- Improves performance and optimise the content & assets.
- Without any coding skills anyone can use because it is low code solution.
Cons
- Pricing of Adobe Experience Manager solution is always higher not suitable for small organisation.
- Little bit challenging to handle complex applications.
Likelihood to Recommend
It saves time and money because we can handle content from the centralised system of Adobe Experience Manager. It reduce the maintenance cost and boost productivity of our applications.
AEM for ALL.
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
We use AEM as our CMS, DAM, and are starting to use it for headless e-commerce. My role is is design and UX of the website while also leading the content team in populating and creating the pages.
Pros
- Asset Management.
- Reusable component.
- Content moving.
Cons
- Development timelines.
- Styling effort.
- Constantly changing from AEM versions and now to Franklin.
Likelihood to Recommend
It's a robust tool that helps to get pages up; however, for complex websites across multiple OpCos, the Dev can get muddy.
Vetted Review
9 years of experience
AEM the game changer tool
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Our organisation is using this platform from the past 3 years for maintaining almost 100 plus application of assets and content. It offers omni channel from there we can change content across all the application at the same time without any downtime. It is easy to integrate with almost every type of application or website. It provides full of control all over the application from this single platform. It gives flexibility and transparency. Adobe product never disappoint allow it is fulfilling our needs superbly.
Pros
- Easy to design new pages or component as well as easy to reuse.
- Easy to integrate with other Adobe services for better productivity and smooth experience.
- Centralised system provide extra security and ensure zero downtime.
Cons
- Bugs troubleshooting is challenging sometimes, needs developers.
- Pricing is also high, not pocket friendly.
- AI generated content sometimes creates issue.
Likelihood to Recommend
It is good tool where we need consistency in our all applications related to the design, assets or content. It reduce the application size because we can reuse components over and over again without any problem. Managing of everything is super easy and secure. Every time recommendable solution.
Recommended CMS DAM Solution By Adobe
Rating: 10 out of 10
Use Cases and Deployment Scope
We are using this Adobe software from last 3 years for managing content across every channel from the single platform. From maintaining content or assets for the digital forms. it ensure to deliver the best for our websites. It allow us to create responsive forms for our clients with secure e-sign. It also helps in engaging customers, increase sales, giving training to our partners and improving our employee skills.
Pros
- Provide end to end digital forms.
- Centralised system for managing content as well as assets.
- Increase customer engagement and improves our services.
Cons
- Sometimes Adobe upgrades create issues in current workflows.
- Subscription based application.
- Always required developers for managing anything.
Likelihood to Recommend
It provides CMS and DAM both. Also it is one of the robust CMS in the market with large user community. It is very quick, secure and robust for managing content across different platform.
Incredible Enterprise Grade CMS
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
This is the most superb & reliable CMS in the market. It is very helpful for us to manage digital assets, multiple sites, and give multilingual support. Seamlessly integrates with various CRM & ERP for better productivity, like Salesforce or SAP. It ensures Omni-channel delivery of content across all our web, mobile, and apps very efficiently. Also, we can deliver content via API to any frontend framework with no hassle. It boosts our business productivity and scalability.
Pros
- Centralized system for managing assets like images & video.
- Omni channel content delivery improves productivity.
- Lots of CRM & ERP integration supported.
Cons
- One of the most expensive CMS.
- implementation & maintenance needs developer.
- It require strong server configuration.
Likelihood to Recommend
It is well designed for delivering the latest content across all the application in one go. It handles multi site & high traffic very efficiently. It has built in translation workflows that is also very helpful in daily tasks.
Disappointing experience
Rating: 2 out of 10
IncentivizedUse Cases and Deployment Scope
We use Adobe Experience Manager to create & maintain the websites for over 150 individual brands/locations. AEM was supposed to allow us to maintain those websites easily and in a scalable way, and allow us to have great-looking websites without requiring much coding or development work, but that has not necessarily been the case.
Pros
- shows all sites in one place
- allows you to change colors to something else in the palette
Cons
- UI is not intuitive at all
- can't sort site list alphabetically
- SEO optimization opportunities are very limited
- difficult to change things outside of specified templates, limited customization
- universal components must be manually installed on every site, somewhat defeating the purpose of their existence
Likelihood to Recommend
If you have a lot of sites that you need to be able to toggle between and potentially share assets across, Adobe Experience Manager makes sense in theory. But, by using it you'll be sacrificing a lot of usability and other features such as SEO enhancements that other platforms have much more standard. The ability to use universal components that are the same across all of your sites is a plus, but having to install them on each site manually one-by-one makes it less useful than you'd hope.
Outstanding Adobe Product
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Adobe Experience Manager is platform where we can handle more than 1 website without any lag & downtime. It helps us to maintain the traffic on our websites. Easy to manage content across all websites quickly and securely. It gives the centralised system where we can manage our all assets like images and video that we are using in our websites. It optimise the performance. We can easily integrate with other services like Adobe analytics and adobe target for better productivity.
Pros
- Centralised control for managing assets.
- Secure and robust helps in optimisation.
- Low code so that anyone can use.
Cons
- Not suitable for handling complex websites.
- Subscription cost is high for startups.
Likelihood to Recommend
It boost productivity and efficiency because after integrating this we can handle multiple websites in one go from creating or managing web pages and mobile content as well. I am loving this.
Adobe Experience Manager- Bankings Digital Experience Engine
Rating: 9 out of 10
Use Cases and Deployment Scope
At our organisation, Adobe Experience Manager powers our Mobile app and web platforms, streamlining digital onboarding and ensuring Rbi-compliant multilingual disclosures. It handles 10M+ monthly sessions, unifying customer journey while cutting campaign launch time by 90%. It mainly addresses three key problems 1. Slow loan processing - Digital forms reduce TAT from days to hours. 2. Compliance Overhead - Auto generate localised disclosures for RBI audits. 3. Fragmented experiences- Unifies web/app content under one hub. Scope- End to end digital banking touch points ( retail/ corporate) including, UPI, KYC and personalized marketing.
Pros
- Automated compliance and documents handling
- Unified Omnichannel Personalization
- Muti-Site Management at Scale
Cons
- Upgrade instability, service pack updates frequently break existing functionality
- Technical complexity like bulk property update or custom scripts
- Performance and Customization risk, over customization leads to upgrade blockers, UX fragmentation etc
Likelihood to Recommend
Well suited for large scale digital banking portal requiring RBI-compliant multilingual content, unified web/app experiences and automated KYC documents workflows across Branches. And less appropriate/ideal for rapid campaign experiments, also for standalone mobile app.
Vetted Review
7 years of experience
Adobe Experience Manager Review
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use it to build our main websites for lead generation, and that's deployed globally in I think 26 countries. We use it for our main website and the problem it addresses is consumer education and lead generation.
Pros
- One of the things that it does very well is it templates the creation of websites so that we can actually deploy and incorporate regional teams to manage their own country sites. Because our industry is highly regulated, they have to know the product and be able to manage their sites to comply with legal and regulatory requirements for their specific country. So it allows us to build a branded website, deploy it globally, and then train local people who are not necessarily web developers or web users in managing the site.
Cons
- I've been so impressed with the product for so many years. It's kind of hard to pinpoint a specific thing. I would say in general I'd like to see licensing for the product be more scalable. So one of the challenges that we have at our company is that we're a very small brand that's part of a larger organization. So the larger organization typically buys the licensing and so we have to go through them. And if we can't justify purchasing a license for something that would be specific to our niche because we're mainly B2C and the rest of the organization is B2B, it kind of hinders us from being able to grow because we just don't have the budget to buy the license ourselves. So we have to make a business case to our parent organization and if they don't have use for it, we don't get it. So it would be nice if we could have different tiers of licenses so that smaller organizations could maybe use partial product or based on the size of that organization or that sort of thing.
Likelihood to Recommend
I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
Adobe Experience Manager review
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use Adobe Experience Manager for hosting 800+ brand and corporate websites. It has helped us maintain the traffic at scale and also author changes efficiently. Adobe Experience Manager has helped us consolidate the traffic in a single platform.
Pros
- Content authoring
- Traffic management
- Security
Cons
- Faster deployment
Likelihood to Recommend
I think it is the best CMS out there
