Technicien – soutien technique
Use Cases and Deployment Scope
For
transport companies, it is important to communicate quickly to offer the best
service to our customers.
Rainbow in
our organization helps us to have this better communication, to be able to
contact the right person (from a group of people) if we have a problem to solve
Rainbow is
more than just a collaboration tool; it provides you a complete hybrid solution for
telephony, the traditional communication method (make a call) and the new ones
Pros
- Hybrid communications
- Easy to use
- In permanent evolution
- Not expensive
Cons
- Improve the "bubbles"
- Add more "traditional" phone features
- Improve the conference experiences
Most Important Features
- Traditional communications
- Chat
- Conferences
Return on Investment
- Gain of time
- Gain of money
Alternatives Considered
Microsoft Teams
Other Software Used
OmniPCX Enterprise Communications Server