Technicien – soutien technique
Use Cases and Deployment Scope
For
transport companies, it is important to communicate quickly to offer the best
service to our customers.
Rainbow in
our organization helps us to have this better communication, to be able to
contact the right person (from a group of people) if we have a problem to solve
Rainbow is
more than just a collaboration tool; it provides you a complete hybrid solution for
telephony, the traditional communication method (make a call) and the new ones
Pros
- Hybrid communications
- Easy to use
- In permanent evolution
- Not expensive
Cons
- Improve the "bubbles"
- Add more "traditional" phone features
- Improve the conference experiences
Likelihood to Recommend
The main "power" of Rainbow is the hybrid model, to mix traditional telephony and the new way of communicating
Rainbow is used in our company by "mobile" people who need to communicate easily with fixed telephones. For an emergency in a subway station, communications are very important and Rainbow provides everything we need for such communications.