Communications Platform as a Service (CPaaS)
Best Communications Platform as a Service (CPaaS) include:
WhatsApp Business, Telegram, Avaya Communications API, Textmagic, Webex Connect, Vonage Communications APIs, Exotel, Bandwidth, Bird CRM and Alcatel-Lucent Rainbow.
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AtomChat provides chat solutions for a website. With real time text, audio as well as video calling options, the chat software integrates with more than 30 platforms to make a website chat ready in minutes. The plugin also provides features such as:
Group or Private Text - This enables users to have one on one conversations or start…
SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes.
SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with rich features for significantly boosting chat usability, such as message read count, delivery status, profanity filters, and user-to-user block. These options go along with administration tools that allow developers to manage chat sessions. Additionally, SendBird’s chat…
Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solutio…
MirrorFly (formerly Contus Fly) is an instant messaging app solution that helps businesses to build chat-apps. MirrorFly provides chat app solutions to all kinds of parties from startups to reputed brands. Its API assists customers in building their own collective communication systems that are high on utilities, scal…
Vibtree is a provider of cloud telephony solutions across 20+ countries providing toll free virtual numbers, IVR solutions, bulk SMS & contact centre services. Cloud phone system includes call recording, monitoring, and real time metrics.
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SMSCountry is used to send secure OTPs, alerts, promotions, or updates via SMS, voice or WhatsApp that get delivered in seconds. When sending messages with SMSCountry, messages can be personalised so customers feel the sender knows them.
SMSCountry can be used:
As a web-based bulk SMS platform on a mobile phone and…
Learn More About Communications Platform as a Service (CPaaS)
What Is Communications Platform as a Service (CPaaS)?
Communications-platforms-as-a-service (CPaaS) are cloud-based solutions that allow organizations to add real-time voice, messaging, and video into existing enterprise applications via APIs. These communication APIs include WebRTC, which includes similiar capabilities to browsers and mobile apps and services.CPaaS Features
CPaaS includes the following identifiable features:
An existing business app
Real-time voice, messaging, & video channels
APIs and SDKs for integrations
Reports and analytics to review usage data
Multiple programming languages
CPaaS Comparison
When comparing CPaaS products, consider the following factors:
Customization: CPaaS products offer a wide range of communication channels to fit the needs of your business.
Scalability: Most CPaaS vendors offer a pay-as-you-go plan, which allows businesses to expand their communications platform as they grow.
Ease of Use: Choose a CPaaS platform that seamlessly integrates APIs into the existing app.
CPaaS Pricing Information
CPaaS vendors usually charge on a pay-as-you-go model or use a monthly fee per user. Businesses that choose the pay-as-you-go model only pay small fees for each message, call, or video chat. The monthly fee per user can range from $15/user/month to $25/user/month.