Best Communications Platform as a Service (CPaaS) include:
Communications Platform as a Service (CPaaS) Overview
Communications-platforms-as-a-service (CPaaS) are cloud-based solutions that allow organizations to add real-time voice, messaging, and video into existing enterprise applications via APIs. These communication APIs include WebRTC, which includes similiar capabilities to browsers and mobile apps and services.
Communications Platform as a Service (CPaaS) Products
(1-25 of 44) Sorted by Most Reviews
Twilio Programmable SMS allows the user to send and receive text messages globally with the API that over a million developers depend on. It can be deployed for mobile marketing, or other use cases where sending a text in an automated fashion might be useful (e.g. two-factor authentication, push not…
TextMagic is a bulk SMS service for sending texts to customers, staff and suppliers from an online portal. TextMagic is compatible with PC & Mac. It supports long SMS messages, and allows users to send texts globally. Users can set up integrations to other applications using TextMagic's Gateway …
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
Twilio Programmable Voice allows the user to build conversations anywhere. Make, receive, and monitor calls around the world using a Voice API that developers rely on.
Sinch (formerly CLX Communications) offers a range of SMS messaging services, including the former mBlox, which was acquired in 2016 and serves as a component of Sinch messaging services
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages.
For medium and large businesses, the WhatsApp Business API powers communication with customers all over …
ShoutOUT is a customer engagement and customer loyalty management platform with following integrated solutions working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc.
ShoutOUT Engage - It supports keeping in touch with customers by automate…
Twilio Programmable Video allows the user to build real-time video and HD audio applications using WebRTC and cloud infrastructure.
Plivo’s Voice and SMS API platform and global carrier services, enable access to
quality cloud communications at a low cost. Plivo’s HTTP APIs let businesses add
voice and SMS capabilities to any web or mobile app using any web standard
language. The platform offers carrier
management, call quality,…
Vonage APIs (formerly Nexmo and TokBox) help growing startups and agile enterprises enhance customer experience and realize new business outcomes at scale. With a comprehensive suite of communication channels, a global platform, and expert support, users can abstract the complexity of communications…
TeleSign headquartered in Marina del Rey, California provides a suite of CPaaS products, allowing the user to deliver rich and reliable customer experiences with SMS and Voice interactions sent through a platform with direct carrier connections, global carrier data and telecom fraud expertise. Throu…
MessageBird Voice is an API that allows users to incorporate VoIP calling into their app, website, or communication system, from cloud carrier MessageBird. It includes Call Recording, Call Transcription, Answering Machine Detection, and other features. Calls are billed per second. According to the v…
MessageBird SMS is a scalable messaging API that can handle high traffic communications. It is designed for a range of use cases, such as customer support, security (two-factor authentication), marketing campaigns, notifications, reminders, and alerts, and internal communication with employees. Mess…
MessageBird Chat is an API that allows users to message customers on a variety of chat platforms, including Facebook Messenger, WeChat, Telegram, Line, etc. It is designed for use cases such as 1:1 customer support, gathering feedback from customers, sending notifications and reminders, as well as m…
With Telestax RestcommONE, service providers can quickly offer CPaaS-enabled applications, from real-time voice and video to messaging applications, that deliver the services their business customers are demanding. And because service providers become their own CPaaS , they benefit from greatly incr…
MirrorFly (formerly Contus Fly) is an instant messaging app solution that helps businesses to build chat-apps. With expertise in this field for over a decade, MirrorFly provides chat app solutions to all kinds of parties from startups to reputed brands. Its API assists customers in building their ow…
IMIconnect is an enterprise cloud communications platform that enables businesses to automate multi-channel customer
journeys. The IMIconnect platform supports end-to-end automation of customer
interactions by offering pre-integrated access to customers’ preferred
communication channels such as Appl…
Infobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.
Dutch company CM.com offers their CPaaS for enabling communication services such as voice, SMS, and chat in enterprise applications.
Voxbone headquartered in Brussels aims on allowing the user to achieve instant, compliant scale for communications with enterprise-ready voice and SMS on elastic SIP trunks and access to local phone numbers.
Telynx headquartered in Chicago offers their CPaaS solution including programmable SMS, elastic SIP trunking, call control, and other features.
thinQ headquartered in Raleigh offers their CPaaS, designed to provide flexible, transparent, cost-effective voice and messaging communications in the cloud.
