AlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.
The following is a quick overview of editions offered by other software in similar categories
PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.
OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
