Connect with Power BI Connector for ServiceNow by Alpha Serve
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
We had lot of ServiceNow instance from different applications that needed to be reported based on the priorities and severity. The filter option on the tool was very user friendly and can be easily adopted by any business users and the analyze the ServiceNow instance. Manual work of data export is avoided with this connector.
Pros
- Advanced Filtering Options
- Convenient User Interface
- Different User Roles
Cons
- Frequency of Data Refresh
- Pricing
- Reliable Support
Likelihood to Recommend
No code and prebuilt templates are very easy and convenient for anyone without programming skills to adopt and use it. User Interface and Role based reporting helps business and application users for their specific reporting needs. For day-to-day activities where only, few reports are needed this tool felt as less appropriate.