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Amazon Alexa for Business (discontinued)

Score8.6 out of 10

16 Reviews and Ratings

What is Amazon Alexa for Business (discontinued)?

Alexa for Business was a service that enabled organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and with Alexa devices. Amazon has pivoted away from the service, and it is not part of their product lineup any longer.

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Categories & Use Cases

Who Buys & Uses Amazon Alexa for Business (discontinued)

Alexa for Business, making work lighter.

Use Cases and Deployment Scope

Alexa for Business is a service that allows us to increase our productivity. Our team can use Alexa as a smart assistant to be more productive in meeting rooms, at their desks, and even with the Alexa devices we already use at home. We also learned to measure and increase the use of existing meeting rooms. In the current moment of the pandemic, we have better organized the workspace.

Pros

  • Communication between people on the team.
  • Interactive personal assistant.
  • Better workspace management.

Cons

  • Could have a feature for group chats.
  • Alexa has some problems hearing nearby voices.
  • Website suggestions are irrelevant sometimes (should have user evaluation functionality for the answer, improving accuracy).

Most Important Features

  • Virtual stick notes.
  • Meeting schedules and alarms.
  • Possibility of better productivity and team communication.

Return on Investment

  • Difficulties with technology integration.
  • Identify all possible uses.
  • We still lost a lot of time making new settings.