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AmTrav Reviews and Ratings

Rating: 8.6 out of 10
Score
8.6 out of 10

Community insights

TrustRadius Insights for AmTrav are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Convenient Travel Options: Many users have praised AmTrav for providing alternative travel options in case of any issues, highlighting the convenience and efficiency it brings to managing travel. They appreciate having a fallback option for assistance after hours and find the tools provided by the platform helpful in keeping things organized.

Streamlined Booking Process: Users find that AmTrav is a significant improvement over manual booking and random spreadsheets. They appreciate its ability to keep track of bookings, travel arrangements, and expenses in one place, simplifying the travel booking process.

User-Friendly Interface: Users like that AmTrav's interface has a familiar appearance similar to other travel sites. They find it easy to navigate, enhancing their overall user experience. The interface makes it easy to change dates and times to explore all available flight options, with competitive booking rates and variety of options available.

Reviews

3 Reviews

Has the basics to book your next business trip...but just the basics.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use AmTrav to book hotel, air and train travel. Whenever there is a need to book business travel, AmTrav provides a centralized location to document travel cost and itineraries. The Amtrav system also provides convenient integration with our Travel and Expenses application. We can import the details of each hotel stay, airline and or train ticket with the dates and costs associated.

Pros

  • Keep in one place your travel books for business
  • Have personnel to handle sudden travel changes.
  • System integrates with our expense reporting software
  • Provides real-time booking option

Cons

  • Booking air travel can be hard to first locate. Portal can use improvement
  • Cancellations can sometimes get mixed up requiring you to fix the issue yourself
  • Rates are not always better
  • The interface can be very clunky

Likelihood to Recommend

Amtrav provides adequate usefulness for booking trips for business travel. Does not offer ways to book from alternative sources like Turo or AirBnB, I've found. It is best suited for business travel scenarios that utilize existing basic institutions for hotel, air and ground travel. It is less suited for times when you need more options and flexibility in the choice of a travel provider, in my opinion.

VU
Verified User
Employee in Information Technology (201-500 employees)
Vetted Review
AmTrav
10 years of experience

Excellent solution for SMB business travel needs

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our company is fully remote and we travel several times per year to get together. We use Amtrav to book flights for travel to these company conferences. Using Amtrav allows each employee to book their own flight, pay for flights with the company card, and make any additions or changes that are behind the scope of the company budget on their own personal payment method.

Pros

  • Comparing available flights
  • Purchasing flights
  • Customer service

Cons

  • Cancelled flight was automatically rebooked without notification email sent

Likelihood to Recommend

Amtrav is great for corporate travel for organizations with over 100-150 employees. I think it’s a very useful primarily self serve tool that gives employees autonomous choices about their travel arrangements. This would likely be a less appropriate solution for a very small company. I’m not sure if a very large company would find the tool scalable. For 500-1000 employees, it’s great.

VU
Verified User
Professional in Customer Service (501-1000 employees)
Vetted Review
AmTrav
3 years of experience

AmTrav nails the customer service.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

AmTrav is our travel booking and logistics platform. It's used by any and all departments that need to book travel for work -- whether for themselves or others. It allows our teams to be assured that their travel is taken care of through a central platform that connects to our expensing platform.

Pros

  • Excellent user interface.
  • Competitive booking rates that allow users a variety of options.
  • Phenomenal customer service.

Cons

  • Filtering flights by average on-time reliability is not available.
  • Permissions can be tricky for approvers. It's not always easy to see what your team is doing.
  • Google Calendar integration is flawed -- it keeps adding events for time you've approved but does not signify who the travel is for.

Likelihood to Recommend

AmTrav has enabled users to handle travel themselves very easily and directly. Prior to AmTrav, we had our HR department also focused on travel booking and travel management. Now, through a set of policies and approval permissions, managers and employees can directly book flights without the need to engage another team.

TD
Tristan Dobbs
Vice President of Shared Services in Professional Services at Cloudbakers (51-200 employees)
Vetted Review
AmTrav
2 years of experience
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