What is Answerbase?
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of their content, users and access.
Categories & Use Cases
Screenshots
Each customer has access to an Admin Site where they can access the tools they need to effectively manage all of your content, users and access.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | The Americas, Europe, Middle East, Asia, Africa, Australia |
| Supported Languages | English, Spanish, French, German |
FAQs
What are Answerbase's top competitors?
Zendesk Suite and AnswerHub are common alternatives for Answerbase.
Who uses Answerbase?
The most common users of Answerbase are from B2C.