ApexChat is a live chat tool from the company of the same name in Pleasonton, California.
The following is a quick overview of editions offered by other software in similar categories
Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful…
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers'…
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
Affordable Simple Superior support … Cost Use of in-house and Apex agents Excellent customer service … business. Our lead numbers dropped by 50% and our conversions fell with it. The cost and learning curve is much lower with ApexChat, and though it is missing
Provides our business with additional revenue sources as we are able to charge for the leads the chat boxes generate.
