Most Commonly Comparedto ApexChat

Best ApexChat Alternatives for Small Businesses

Olark

About TrustRadius Scoring
Score 8.6 out of 100

Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

Higher Rated Features

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Popular Integrations

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LiveChat

About TrustRadius Scoring
Score 9.0 out of 100

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them using proactive chats.…

Higher Rated Features

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Popular Integrations

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Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM.

Higher Rated Features

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Popular Integrations

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LiveAgent

About TrustRadius Scoring
Score 8.8 out of 100

LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. The vendor states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, and a powerful analytics package, as well as gamification features. They invite users to discover over 180+ help desk features, and 200+…

Higher Rated Features

  • Self Help Community
  • Incident and problem management
  • Multi-Channel Help

Popular Integrations

There is not enough information to display integrations.

Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Freshchat

About TrustRadius Scoring
Score 8.7 out of 100

Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging platform to service their customers on various digital…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Intercom

About TrustRadius Scoring
Score 8.6 out of 100
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Intercom is a Customer Communications Platform that powers in-context exchanges in order to drive an unparalleled user experience that engages customers across their lifecycle.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

tawk.to

About TrustRadius Scoring
Score 8.6 out of 100

Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a free customizable page.

Higher Rated Features

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Popular Integrations

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Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Higher Rated Features

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Popular Integrations

There is not enough information to display integrations.

Gist

About TrustRadius Scoring
Score 8.1 out of 100

Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best ApexChat Alternatives for Medium-sized Companies

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Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Olark

About TrustRadius Scoring
Score 8.6 out of 100

Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Qualified

About TrustRadius Scoring
Score 9.1 out of 100

Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

LiveChat

About TrustRadius Scoring
Score 9.0 out of 100

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them using proactive chats.…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

LiveAgent

About TrustRadius Scoring
Score 8.8 out of 100

LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. The vendor states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, and a powerful analytics package, as well as gamification features. They invite users to discover over 180+ help desk features, and 200+…

Higher Rated Features

  • Self Help Community
  • Incident and problem management
  • Multi-Channel Help

Popular Integrations

There is not enough information to display integrations.

Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Freshchat

About TrustRadius Scoring
Score 8.7 out of 100

Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging platform to service their customers on various digital…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Intercom

About TrustRadius Scoring
Score 8.6 out of 100
Learn More

Intercom is a Customer Communications Platform that powers in-context exchanges in order to drive an unparalleled user experience that engages customers across their lifecycle.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

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Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Click-to-call (CTC)

Popular Integrations

There is not enough information to display integrations.

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best ApexChat Alternatives for Enterprises

Learn More

Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

LiveChat

About TrustRadius Scoring
Score 9.0 out of 100

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them using proactive chats.…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Freshchat

About TrustRadius Scoring
Score 8.7 out of 100

Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging platform to service their customers on various digital…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Visit Website

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Click-to-call (CTC)

Popular Integrations

There is not enough information to display integrations.

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

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Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers:Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram, WhatsApp, SMS, Apple Business…

Higher Rated Features

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Popular Integrations

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LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels.

Higher Rated Features

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Popular Integrations

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