Artera Reviews and Ratings

Ease of use: Many users appreciate the ease of use of WELL Health, as it is self-explanatory and allows them to multitask better. They find that it helps cut down on calls and reduces the call volume in their office, allowing them to excel in communication with patients. The app is seen as very simple to use, with a clean and pleasant interface.

Efficient communication: Users love that they can communicate with patients through different channels like text messages, phone calls, email, and live chat via WELL Health. It is seen as a time saver since they can reach patients and get a response more efficiently than a phone call. Notifications are always on and alert users immediately when a patient sends a message.

Integration: The integration with the current EHR system is seen as valuable by users because WELL Health is integrated with their EMR system. It promotes HIPAA compliance among hospital staff which is essential in getting in touch with patients and responding quickly to appointment information.