Artera

Artera is a patient communication platform for healthcare organizations, from independent practices and FQHCs to large health systems and federal agencies. Artera unifies digital health interactions across the entire patient journey, from scheduling and intake to appointment reminders, referrals, post-discharge care, and payments.

Artera Harmony, the company's flagship platform, offers three AI deployment options so organizations can scale at their own pace: Co-Pilots (AI-assisted staff workflows), Flows Agents (automated conversation sequences), and fully autonomous AI Agents that handle patient interactions end-to-end.

Key capabilities include:

- Multi-channel communications: voice, text, and branded messaging

- Real-time EHR integration via API, FHIR, and HL7v2

- Marketplace of 50+ digital health vendor integrations

- Branded Messaging with recognizable 10-digit numbers and logos

- Specialty-specific workflows for Orthopedics, Pediatrics, FQHCs, and more

- Analytics and insights to track engagement and outcomes

Artera helps organizations to reduce staff time spent on these workflows, and a higher customer renewal rate. The vendor states that Artera is HITRUST Certified, SOC 2 Type 2, and HIPAA compliant, and that 100 million patients are reached on the platform annually.