TrustRadius Insights for Assembla are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Assembla is a versatile project management tool that has proven to be a valuable asset for software development teams. Users have praised its robust capabilities for organizing, executing, and meeting clients' needs in high complexity development operations. It is particularly suitable for Agile Development Process and Project Management, offering features like ticket tracking, task management, sprint planning, and code review.
Assembla acts as a bridge between developers and testers, helping build good relationships within an organization. Users find it great for keeping track of work and due dates, improving productivity and accelerating ticket resolutions. It facilitates communication with management and stakeholders by providing useful reports on project status. Moreover, Assembla's timetracking tool and matrix view of times make it easy to fill up timesheets and track hours spent on specific tickets.
In addition to its project management capabilities, Assembla excels at version control. It works well as a version control tool similar to the SVN version of GitHub, allowing users to efficiently manage code versions and merges across multiple disciplines. This makes it particularly beneficial for managing large binary files in game development projects.
Furthermore, Assembla is recognized for its ability to serve as a central hub for collaboration among team members, clients, project managers, QA staff, and other stakeholders. It provides a unified system for ticketing, source control, wikis, and project management, improving efficiency and concentration on work. Its messaging feature enables seamless communication within teams.
Overall, Assembla solves many problems faced by software development teams by providing a comprehensive solution for project management, version control, documentation, ticket tracking, and collaboration. Its ease of use and affordability make it suitable for smaller teams while still catering to the needs of larger organizations with complex development operations.
Assembla was brought on as a tool to manage technology requests between our department and a partner company. We utilized Assembla in order to coordinate open ticket requests, route to key users, follow up as needed and close out items. Prior to this we managed the requests via email which was not an efficient nor timely process. Key decision makers and points were lost in the email shuffle and Assembla allowed for us to track items.
Pros
Provided tickets that could be assigned to multiple users within the organization and our partner so that the appropriate people were involved.
The ability to escalate and prioritize requests so that the most important tasks were getting handled first.
A reference point to go back to prior tickets to use previous solutions for any new problems. It created a history for us.
Ability to work on projects at our own pace.
Cons
The ability to export the tasks or run metrics on them.
Mobile ability.
Likelihood to Recommend
Assembla works well when you are working with multiple groups or entities. We dealt with different time zones, different levels of involvement with the projects, etc so this allows for us to have responses back in a quicker fashion. It also helps us clue in the appropriate people and rely less on following multiple email chains.