TrustRadius: an HG Insights company

What is Care Compass?

CareCompass is a care coordination and population health analytics platform purpose-built for Medicare ACO and MSSP provider networks. Developed by Astrello (Veil AI, LLC), it unifies clinical workflows, risk analytics, and patient engagement in a single system designed around the realities of value-based care — helping physician networks close care gaps, improve quality performance, and capture shared savings.

Key Features

  • Population health analytics — Attributed-beneficiary panels, risk stratification, and HCC/risk-adjustment insight that surface rising-risk patients before costs escalate.
  • Care gap identification & closure — Automated detection of open quality measures and preventive-care gaps, with prioritized worklists routed to the right care team member.
  • Quality measure tracking — Real-time MSSP and MIPS measure performance dashboards, so networks always know where they stand against benchmarks.
  • Care coordination workflows — Shared care plans, task assignment, and transitions-of-care management across primary care, specialists, and post-acute settings.
  • Patient outreach — Compliant, multi-channel engagement (including SMS/A2P-registered messaging) to drive appointment adherence and gap closure.
  • Configurable reporting — Network-, practice-, and provider-level analytics for leadership, quality teams, and frontline clinicians.

Benefits & ROI

  • Improved MSSP quality scores and stronger shared-savings performance.
  • Reduced avoidable utilization through earlier identification of high-risk patients.
  • Lower administrative burden via automated gap detection and workflow routing.

What Sets It Apart

Unlike generalist population health tools, CareCompass is engineered specifically for the ACO/MSSP model rather than retrofitted to it — pairing coordination and analytics in one platform instead of forcing networks to stitch together separate point solutions. Astrello states that they build to enterprise healthcare security standards, with a HITRUST-aligned control framework and full HIPAA compliance, giving provider networks a partner they can trust with sensitive PHI.

Categories & Use Cases

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

FAQs

Who uses Care Compass?
The most common users of Care Compass are from B2C.