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Atera

Score8.4 out of 10

216 Reviews and Ratings

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Top Performing Features

+37%

Virtualization monitoring

Allows for monitoring of virtual applications and servers

Cat avg: 7.3

+22%

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Cat avg: 8.2

+37%

Unattended device access

The quality and reliability of connections to unattended remote devices.

Cat avg: 7.3

+30%

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Cat avg: 7.7

Worst Performing Features

-78%

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Cat avg: 4.6

+56%

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Cat avg: 4.5

+3%

Network device monitoring

Monitor the real-time performance and health of devices on your network

Cat avg: 7.9

Atera Features from Reviews

Application Performance Management

Application performance management software monitors software to ensure performance and availability

9.5+19%
  • Virtualization monitoring

    Allows for monitoring of virtual applications and servers

    Category average: 7.3

  • IT Asset Discovery

    Discovery of hardware and software assets on the network

    Category average: 7.7

Monitoring Tasks

Various types of monitoring

9.2+7%
  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 9.1

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 7.9

  • Activity Monitoring

    The product's ability to monitor the activity of individual users, devices, or other entities.

    Category average: 8.1

Management Tasks

Various tasks required to keep systems running smoothly

9.1+5%
  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 8.3

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

    Category average: 8.4

Remote Access

Remote access products allow users to operate devices through an internet connection.

7.8+14%
  • Attended device access

    The quality and reliability of connections to remote devices that are currently attended by an active user.

    Category average: 8.2

  • Unattended device access

    The quality and reliability of connections to unattended remote devices.

    Category average: 7.3

  • Mobile device access

    The quality and reliability of remote connections to end-user mobile devices.

    Category average: 4.6

  • Virtual device access

    The availability, quality, and reliability of remote connections to virtual machines and devices.

    Category average: 7.7

  • Multiple-display support

    The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

    Category average: 4.5

  • Multiple concurrent sessions

    More than one user can access the same remote device at the same time.

    Category average: 7.4

Atera Features from the Vendor

Monitoring Tasks

Vendor-reviewed
  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

  • Activity Monitoring

    The product's ability to monitor the activity of individual users, devices, or other entities.

Management Tasks

Vendor-reviewed
  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

Application Performance Management

Vendor-reviewed
  • IT Asset Discovery

    Discovery of hardware and software assets on the network

Additional Features

Vendor-contributed
  • autonomous IT

  • Remote session summary

  • Instant ticket summaries