AvePoint Confidence Platform's Right for you
Use Cases and Deployment Scope
As an MSP for other small and medium businesses, we utilize AvePoint's Confidence Platform, mainly their SaaS Cloud Backup solution, to back up our client's Microsoft 365 environments. AvePoint Confidence Platform's backup solution provides a single pane of glass for all of our backup customers, giving us insights into failed backups, exceptions, or other issues that may arise. It is a great way to provide a sense of comfort to our clients, knowing that their data can be recovered in a matter of minutes.
Pros
- It provides a point in time backup solution with immediate restore points
- The insights it provides for any backup issues is invaluable, and allows us to remediate the issue immediately
- The setup process is super straight forward, with detailed instructions from start to finish, and once set up, management is a breeze
Cons
- I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
- Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
- I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.
Likelihood to Recommend
AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.