AvePoint Confidence Platform's Right for you
October 22, 2025

AvePoint Confidence Platform's Right for you

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • AvePoint Fly Migrator
  • AvePoint Cloud Backup
  • Insights for Microsoft 365
  • Policies for Microsoft 365
  • Cloud Governance

Overall Satisfaction with AvePoint Confidence Platform

As an MSP for other small and medium businesses, we utilize AvePoint's Confidence Platform, mainly their SaaS Cloud Backup solution, to back up our client's Microsoft 365 environments. AvePoint Confidence Platform's backup solution provides a single pane of glass for all of our backup customers, giving us insights into failed backups, exceptions, or other issues that may arise. It is a great way to provide a sense of comfort to our clients, knowing that their data can be recovered in a matter of minutes.

Pros

  • It provides a point in time backup solution with immediate restore points
  • The insights it provides for any backup issues is invaluable, and allows us to remediate the issue immediately
  • The setup process is super straight forward, with detailed instructions from start to finish, and once set up, management is a breeze

Cons

  • I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
  • Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
  • I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.
  • AvePoint Confidence Platform's pricing model has allowed us to resell their products at a much better price point than other competitors. Paying less than $4/seat for backups is awesome.
  • Becoming a partner with AvePoint Confidence Platform has also given us IUR licenses, which we use in-house, to back up our internal data, which is an added bonus.
  • Becoming a partner with AvePoint Confidence Platform has provided multiple leads, directly from AvePoint Sales, which have turned into opportunities and signed work, bringing in income for our company.
Overall, I think AvePoint's Confidence Platform, and specifically, their backup solution and data migration solution, are very user friendly, even for a novice. Their knowledge base for the products is extensive, and provides detailed instructions for almost everything you will be doing within their platform. They also have a very knowledgeable support staff, and their products are tailored to make your company more secure.

Do you think AvePoint Confidence Platform delivers good value for the price?

Yes

Are you happy with AvePoint Confidence Platform's feature set?

Yes

Did AvePoint Confidence Platform live up to sales and marketing promises?

Yes

Did implementation of AvePoint Confidence Platform go as expected?

Yes

Would you buy AvePoint Confidence Platform again?

Yes

AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.

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