TrustRadius: an HG Insights company

Bettermode

Score9.2 out of 10

14 Reviews and Ratings

What is Bettermode?

Bettermode is a customizable community platform that enables users to build unique customer communities.

- Premade templates make it easy to build a community with spaces for common use cases.
- Design Studio allows customers to visually build unique communities using blocks such as CTA, announcement bar, posts, members, and leaderboard. Premade templates can be customized using the design studio.
- Tight third-party integrations with close to 30 apps (including Zapier) allow users to merge the community workflow with the tools they already use.
- Native apps such as Cookie Consent and Custom Code Snippet allow users to extend the power of the community.
- Embeddable widgets allow users to add social elements of the community inside their product or site. For example, the vendor says some SaaS clients have added a knowledge base and discussion board inside the product to offer contextual help and deflect support tickets.
- White label option (paid plan) gives users control over brand-ability to make the community completely their own.

Key features:
- Discussions (Question and answer, blogs, articles, etc.)
- Templates (ideation, feedback, knowledge base, help center)
- Activity feed
- Support for rich content types
- Moderation tools
- Gamification system
- Badges
- Theme customization
- Custom domain
- Notifications and newsletter
- SSO and social log-in
- Private Messaging


Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

Software companies can connect customers, promote self-service, and engage customers to drive customer success.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported LanguagesEnglish, French

FAQs

What is Bettermode?
Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
How much does Bettermode cost?
Bettermode starts at $599.
What are Bettermode's top competitors?
Higher Logic Vanilla, Gainsight Customer Communities, and Hivebrite are common alternatives for Bettermode.