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Birdeye

Score8.6 out of 10

232 Reviews and Ratings

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What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Businesses can use Birdeye’s platform to manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories & Use Cases

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Screenshots

Screenshot of Birdeye’s local business listing management tool, used to show up everywhere customers search for improved SEO and a better rank.
Screenshot of a visualization of the customer experience. This helps to understand the performance of every customer interaction and touch point with actionable reports.
Screenshot of Birdeye Insights AI, part of the BirdAI platform, which uses generative AI to analyze reviews, surveys, and listings data, providing actionable recommendations for business growth.
Screenshot of Birdeye’s AI-powered review generation, management, and reporting platform.
Screenshot of Birdeye Social, which is designed from the ground up for multi-location businesses. Generate social posts, monitor engagement, and track performance from a single dashboard.

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Screenshot of Birdeye’s local business listing management tool, used to show up everywhere customers search for improved SEO and a better rank.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, New Zealand, Canada, Mexico, Australia, Puerto Rico, Netherland

FAQs

What is Birdeye?
Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.
What are Birdeye's top competitors?
SOCi, Podium, and Reputation.com are common alternatives for Birdeye.