BlackLine Reviews and Ratings

Rating: 8.9 out of 10

Score

8.9 out of 10

Community insights

TrustRadius Insights for BlackLine are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Excellent Support: Users have appreciated the high level of expertise and assistance provided by partners during project implementation, showcasing a strong commitment to successful project outcomes. The knowledgeable Project Manager was highlighted as a key asset for effective task management and overall project success.

User-Friendly Interface: Reviewers found the platform's clean interface easy to navigate, enhancing user-friendliness and simplifying task management for increased efficiency. The ability to communicate seamlessly with team members further streamlined collaboration efforts.

Efficient Processes: Many users praised the fast performance of the platform, enabling effective time management, improved productivity, and efficient task completion. Integration with SAP was noted as particularly beneficial in optimizing processes and ensuring system compatibility.

Reviews

371 Reviews

Firzens Masterpiece.

Rating: 10 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

As a company, we do use Blackline's various modules. From reconciliations to transaction matching, etc. My focus is on Smart Close, and at the moment, I am training on Studio360. We have already automated over 30 processes with Smart Close and look forward to doing even more with Studio 360. I'm very keen to see what the actual percentage of automations is gonna be.

Pros

Automation of manual processes.
First time data accuracy.
Controllership.

Cons

Simplification of some of the user menus.
Better filtering.
Me as an system admin would like to see better way of switching roles.

Likelihood to Recommend

Our company used to do absolutely everything in Excel, or had tasks split across multiple systems that were made obsolete by the introduction of Blackline.

Jakub Marek

Finance systems Proces Lead in Corporate at Currys (10,001+ employees)

Vetted Review

10 years of experience

Blackline Beyond.

Rating: 10 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

Blackline helps our company in a number of processes, predominantly in the BS Recs space, but also in the Intercompany area. Currently, our company is deploying the Transaction Matching solution for the BS Reconciliation module, and the ATR teams are involved in that project.

Pros

Partnership
Solution Provider.
Technology pioneer.

Cons

Showcase the AI usage in MJE area.
Innovate in the controls space.

Likelihood to Recommend

I have known Blackline for many years, and they are able to meet customer needs and adapt to different industries. Blackline can also improve the showcasing of real instances where the AI is implemented in the MJE space.

Sergio Aliende

ATR GPO in Finance and Accounting at MSD (10,001+ employees)

Vetted Review

8 years of experience

Blackline 26.

Rating: 10 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

We use Blackline for Account Reconciliation, Matching, FRA/Variance, Reporting, and Task Management. Blackline provides a standardized solution for Reconciliation Globally, with a full audit trail of all imports to the modules. Reporting across all modules. The Product allows Chubb to monitor alignment with the Global Policy. The FRA module has replaced manual Excel modules, allowing a consolidated view of the Balance Sheet by applying rules to identify exposure.

Pros

Audit Trail.
Standardization of Reconciliation Templates across the company.
Drill down between Modules.
API connectors.

Cons

The Reporting Module does not provide any FRA reports. Variance reporting is Limited.
FRA, To trace from GL balances imported to the Variance module can be difficult, as you need to map the GL balances to the level in the Var Module. This is a manual offline process. Would be good to have reporting that provides the link.
Matching Module - Intransit, when scheduling, you cannot pull all the unmatched transactions; only the current period.
Match Sets: if you have a chance to a live match set (e.g., filter at DS), you can't update the Match Set; you have to rebuild. It would be good to be able to amend and not rebuild.

Likelihood to Recommend

BL matching is best suited to clean data with a clear hook that matches easily.

Helen McArdle

Blackline Technical Lead in Finance and Accounting at Chubb (10,001+ employees)

Vetted Review

10 years of experience

A great tool for matching and reconciliation.

Rating: 8 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

We use it to complete our reconciliations and to match data across different data sources.

Pros

Importing data.
Template on reconciliation.
Reporting.

Cons

Journals
Closing items in the same period.
Supporting items for journals.

Likelihood to Recommend

Matching off items across different data sources and completing journals on the back of breaks.

Verified User

Analyst in Finance and Accounting (501-1000 employees)

Vetted Review

1 year of experience

BlackLine Review

Rating: 8 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

I take data from BlackLine based on econciliations completed by our offshore team in India. I take them onto excel to track if they are late or not and get a reason from the team so I can send out a weekly report. This helps ensure that the team stays on top of their tasks and certify in BL

Pros

Good navigation around the application
Easy to take excel files from reports

Cons

Sometimes difficult to certify recons

Likelihood to Recommend

Suitable for taking data onto excel based on past reconciliation tasks submitted by team members. Also for navigating around the app as it is pretty straight forward and makes sense.

Less suitable to certify reconciliations as a lot to do and can be difficult to make sense of. Thank you

Antoine Berland

Finance intern in Finance and Accounting at NBCUNIVERSAL (10,001+ employees)

Vetted Review

View profile

Look forward at how Intercompany will be balanced

Rating: 9 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

Unstrtructured intercompany data feom various sources must be reconciled and eliminated. BL IC will be implemented to set new standards how intercompany taska are performed and the goal will be daily continuous accounting. Exceptions will be disputed through standard software that will enable auto-posting of AP in ERP. IC contracts will be created and managed theough Create with auto-billing functionality of invoice. Settlements will be theough Net and settle and cash to be cleared automatically. We will move away of manual non-standard tasks to daily ic tasks with clear goal and priority that is supported by the BL module.

Pros

Matching one to many
Data import
Pass rules setup
Insights

Cons

User interface simplier to have one save button
More dynamic ui to drag and drop action icons
Menu is too complex have less options with more drill-down options

Likelihood to Recommend

Well-suited: see balances daily, auto-post journals.

less appropriate: if data is unatructured and rubbish data inported, there will be many exceptions

Verified User

Project Manager in Finance and Accounting (10,001+ employees)

Vetted Review

BL review

Rating: 8 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

We use BlackLine for account reconciliations and transaction matching to improve quality, reduce time spent on non value adding manual work, get an overview of the process, move reconciliation work to before the monthly closing, gather supporting documentation and to be able to delegate reconciliations between team members as Preparers.

Pros

Transaction matching
Dashboard
Bulk certification

Cons

Use Data source for analysis
Better information about partial matching
More details in Training

Likelihood to Recommend

Well suited for transaction matching where the ERP system cannot do that, but not necessary where the ERP system can do it.

Verified User

Manager in Corporate (10,001+ employees)

Vetted Review

5 years of experience

BlackLine Review

Rating: 9 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

For reconciliation of BS codes. The product helps to ensure a consistent approach to reconciliations as well as providing an IT control

for segregation of duties for maker/checker. Dashboard helps to show status of recs at any given time to show progress. We also use financial reviewer profiles to ensure recs are done accurately and we can feedback to our team on issues with recs produced. We also use some transaction matching at a basic level.

Pros

Ensures all reconciliations are complete
Provides oversight of progress on recs with dashboard
Great way for all recs to be in a central location to assist during audit time.

Cons

A consolidated position of all gl codes across entities with consolidation business units to ensure correct Group position
On reconciliations there is space for comment but would be good to have a”notes” section that can then help explain the purpose of the GL code/ rec.

Likelihood to Recommend

BlackLine is a great way of having recs all in one place and utilising system controls to ensure segregation of duties. Reporting functionality could be easier to use to monitor progress with reconciliations I.e reviewing aged items. Great way of ensuring all reconciliations are complete with summary dashboard.

Verified User

Manager in Finance and Accounting (1001-5000 employees)

Vetted Review

5 years of experience

Get BlackLine now

Rating: 9 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

Reconciliations and tasks. This helps address our controls and process driven sox environment, by allowing clear review and approval evidence and tracking of deadlines. This aids in accountability for employees in their roles and responsibilities. It also helps make our reconciliation process more efficient and review more effective and meaningful.

Pros

Documentation of review and process
Capturing responsibilities and tasks to ensure compliance
Streamlining and enhancing reconciliation process

Cons

Locating various features
Use of reports and analytics
Making admin changes to reconciliations and tasks can be quite complicated

Likelihood to Recommend

Use for reconciliations is the best in class, as allows a well documented process with attachments, perfect for review and for a controls environment.

Verified User

Professional in Finance and Accounting (1001-5000 employees)

Vetted Review

10 years of experience

BlackLine Review

Rating: 7 out of 10

Incentivized

April 16, 2026

Use Cases and Deployment Scope

Account reconciliation and inter company matching module. Time consuming processes that take place within BlackLine. Journals module is used however connectivity between our ERP and BlackLine take numerous hours for journals to flow through. Finance teams are impacted by this delay.

Pros

Account Reconciliation
Audit Controls
Data Access

Cons

Connectivity with ERP systems
More user friendly UI screens

Likelihood to Recommend

BlackLine is a great tool for every finance function to utilize.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

6 years of experience

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