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Bookeo

Score10 out of 10

6 Reviews and Ratings

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Community insights

TrustRadius Insights for Bookeo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users commonly recommend Bookeo for its versatility and ease of use, especially for businesses looking to grow quickly. They find it to be a convenient option for organizing online reservations, with helpful support and easy installation and management. Users also appreciate that Bookeo handles both payments and appointments, making it a one-stop solution. Additionally, users find the reporting features of Bookeo great and easy to use. However, some users have encountered difficulties with payment processing. Overall, users think that Bookeo is simple to navigate and train staff on. While some suggest looking for more visually impressive options, others recommend Bookeo for basic appointments. It should be noted that some users caution against using Bookeo for classes or courses due to limitations in showing attendance. Lastly, users find Bookeo simple and easy to use for both customers and businesses; however, they express a desire for a mobile app for businesses on the go.

Reviews

2 Reviews

Bookeo is a very flexible software package full of features

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Bookeo to book birthday parties and group events at our laser tag facility. Double booking was a problem that Bookeo was able to resolve. Although I do not believe the product was designed for our type of business, we were able to configure the settings to meet our needs.

Pros

  • Customer booking
  • Permits reports to be exported
  • Reasonable price
  • Receptive to program enhancements

Cons

  • A customer field for the name of a business or organization would be helpful
  • Expand the search fields to include telephone numbers and business name
  • Enable the customer to purchase an item instead of only services
  • Provide an app for the Clover Station POS system

Likelihood to Recommend

Bookeo is well suited for online booking. The software makes it easy to add links to a specific service for website integration. The customer is informed with a confirmation email, then a reminder email and finally a thank you email. The customer can also make changes to the event without using store staff.
JM
John Mator
Operations Director in Corporate at Laser Storm Pittsburgh (11-50 employees)
Vetted Review
Bookeo
10 years of experience

Found Bookeo to be an invaluable tool in managing our dog training services

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Sussex County Dog Training has greatly benefited from implementing Bookeo into its operations. This versatile booking and scheduling platform offers numerous advantages that have streamlined and improved the overall efficiency of their dog training services. Here's a quick review of the benefits:
  • User-Friendly Booking System: Bookeo's user-friendly interface makes it easy for clients to book training sessions, seminars, classes, or 121 appointments. Clients appreciate the convenience of a simple and intuitive online booking process, which can be accessed from any device.
  • Automated Reminders: Bookeo's automated email reminders help reduce no-shows, ensuring that clients are more likely to attend their scheduled sessions. This feature saves time for the staff by minimising the need for manual reminders.
  • Calendar Integration: The platform seamlessly integrates with the trainer's calendar, avoiding double bookngs and scheduling conflicts. This feature ensures that appointments are managed efficiently and prevents overloading trainers' schedules.
  • Customisation: We can customise our booking process to fit our specific needs. We can set different pricing options, manage class sizes, and tailor services to cater to various training programmes.
  • Reporting and Analytics: Bookeo provides valuable insights through its reporting and analytics tools. The business can track attendance, revenue, and other key performance indicators, allowing us to make informed decisions to improve services.
  • Online Payments: Bookeo allows clients to pay for their sessions or classes online, making the payment process convenient and secure. This feature reduces the need for manual transactions and minimises the risk of errors.
  • Customer Database: The platform stores client information securely, creating a database that the business can use for marketing and communication purposes. This database helps in building long-term relationships with clients.
  • Mobile Accessibility: With Bookeo's mobile app, trainers and clients can easily access their schedules and booking information on the go. This mobile accessibility enhances convenience for everyone involved.
  • Customer Support: Bookeo offers responsive customer support, helping Sussex County Dog Training resolve any issues or answer questions promptly. !

Pros

  • Easy to customise
  • User Freindly
  • Great reporting

Cons

  • Could do with a zapier Integration (although others are available)

Likelihood to Recommend

In summary, Sussex County Dog Training has found Bookeo to be an invaluable tool in managing their dog training services. The platform's user-friendly interface, automated features, customisation options, and robust reporting have led to increased efficiency and improved customer satisfaction. Bookeo has not only streamlined their operations but has also contributed to the growth and success of the business
JS
Jeff Sasse
Managing Director in Corporate at Sussex County Dog Training (11-50 employees)
Vetted Review
Bookeo
8 years of experience