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Bookeo is a very flexible software package full of features
November 02, 2023

Bookeo is a very flexible software package full of features

John Mator | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bookeo

We use Bookeo to book birthday parties and group events at our laser tag facility. Double booking was a problem that Bookeo was able to resolve. Although I do not believe the product was designed for our type of business, we were able to configure the settings to meet our needs.
  • Customer booking
  • Permits reports to be exported
  • Reasonable price
  • Receptive to program enhancements
  • A customer field for the name of a business or organization would be helpful
  • Expand the search fields to include telephone numbers and business name
  • Enable the customer to purchase an item instead of only services
  • Provide an app for the Clover Station POS system
  • online booking
  • report export to enable a schedule to be printed
  • Being cloud based
  • Bookeo has had a positive impact on our business
Bookeo performs it's function while the other program perform their function. They each address different business needs.

Do you think Bookeo delivers good value for the price?

Yes

Are you happy with Bookeo's feature set?

Yes

Did Bookeo live up to sales and marketing promises?

Yes

Did implementation of Bookeo go as expected?

Yes

Would you buy Bookeo again?

Yes

Bookeo is well suited for online booking. The software makes it easy to add links to a specific service for website integration. The customer is informed with a confirmation email, then a reminder email and finally a thank you email. The customer can also make changes to the event without using store staff.

Using Bookeo

6 - Management and supervisors
3 - People that understand how the Bookeo system has been setup for our business and how it works. They need to have an understanding of our particular requirements.
  • online booking
  • customization
  • reporting
  • website integration
  • To book events in 3 different party rooms without double booking
  • Disappointing that we cannot sell products
  • allow us to sell individual products
  • Integrate payment to the Clover Station POS
Great price for a program that works well. We have never had a system crash during the 10 years of use.