TrustRadius Insights for Boomi are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly and Intuitive Platform: Many users have praised Boomi for being a user-friendly and intuitive platform that can be easily used by both expert and novice users. The low learning curve, availability of tutorials, and documentation on Boomi's website have been highly appreciated.
Seamless Integration with Any System: A significant number of reviewers have highlighted Boomi's ability to integrate with any system as a huge plus point. Users appreciate the wide range of pre-implemented connectors and the built-in integration feature to nearly every platform, providing flexibility and convenience.
Efficient Data Mapping and Transformation: Several users value Boomi's visual capabilities in accurately mapping and transforming data between systems. They find it highly valuable in creating efficient and effective processes, thanks to its robust flow for development.
We use Boomi as a "middle man" to pipe data between disparate systems in our organization. It replaced a more expensive and time-intensive application we had in terms of administration effort, so its been very useful to us.
The organization of configuration within the cloud application is cumbersome and somewhat confusing unless you know the app very well
They seem to move things around a lot on web app, so that adds to the confusion
Likelihood to Recommend
I can only speak to the applications where it is best suited, as my overall experience with the application is not at an expert level. But it seems to be very well suited to move data between systems. Its rare that we have an issue with it
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
Boomi is used as a cloud-based Enterprise Integration platform at the organizations I have worked for. We used Boomi to integrate with various systems in different industries, such as supply chain, finance, and auctioning domains. Boomi is basically an iPaaS (Integration Platform as a Service) that allows for no-code / low-code integrations between systems in an easy and intuitive manner, taking out most of the complexities inherit in integrating data and softwares
Pros
Application Integration
Data Synchronization
APIs
Drag and Drop Intuitive Workflow Designer
Connecting to various Enterprise Platforms such as NetSuite, SAP, MS Dynamics, Shopify
Cons
Elastic Scaling
Microservices-based Architecture
Monitoring & observability
High throughput scenarios
Likelihood to Recommend
Boomi is well suited for all integration scenarios that doesn't involve requirements for optimal performance and throughput. The platform is performant, however not to the level of handling huge number of requests per second. This is where a microservices-based architecture based on containerization could be more appropriate The runtime is a single JVM process, so all integrations basically runs under the same JVM, hence there's no capability to scale / auto-scale integrations separately.
However, if this is not the case, Boomi does a decent job in integrating different systems and in data synchronization as well. It's easy to use so doesn't require hard code developers. I've seen business analysts and testers developing integrations on Boomi.
Usecase: We have several SAP clients who needs custom solution as an extension of SAP, it is mostly in form of Web Application or Mobile Application. Business Problem: Integrating SAP Backend with Web Application or Mobile Application reliably using API and with minimal licensing cost. Solution: Boomi plays integral role in integration to & from SAP backend to any frontend. it allows widely used APIs that are standardized under OpenAPI standards. it also provide Odata service integration with which we can directly communicate with SAP. this allows us to query the SAP like GraphQl does. we get control of what we want from SAP rather than creating new API for every use case.
Pros
SAP Odata Integration
OpenAPI Standards
Connect to SAP S/4 Hana
Cons
Streamline Error Responses
Live Two-Way binding of Data
Better Documentation particularly in SAP segment
Likelihood to Recommend
Well Suited: if you're looking for low-code solutions and you only have partial team at your disposal, then Boomi might be the right choice for you. Not Suited: if you have both Web developer team and ABAP team in-house, and you're application logic goes way more custom. it is better to do it on your own with plain old RESTful APIs.
Problem is the lack of proper integration mechanisms to smoothly integrate these systems with the business systems, while ensuring secured flow of information without any discrepancies in the service/data delivery flows. Here comes the need for Application Programming Interface (API). API provides a standard way for these systems to interact with each other, thereby making
Pros
Hybrid Integration for both on-premise and cloud systems
Low code to no code setup
Various Endpoints
Cons
Cost effiency
Integration to communication tools such as Viber/WhatsApp/Messenger etc
API Management & Development
Likelihood to Recommend
Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
Boomi is primarily a technical tool to connect business systems, and, hence, it is used by the Business Technology teams. It caters to the integration needs of Sales, Marketing, and Finance. It connects and helps in ETL from different sources and systems and integrates with Salesforce. It is a great iPaas tool that reduces manual effort and cuts down the development time for someone to come in and write code.
Pros
Quick releases.
Built-In integrations.
Doesn't require resources to be very technical.
Cons
Achieving some complex scenarios always gets tricky.
Working with APIs is an issue.
Likelihood to Recommend
Well suited:
ETL items
Updating CRM —Salesforce from different sources
Integrations
Not well suited:
API updates
VU
Verified User
Analyst in Information Technology (1001-5000 employees)
We use it across the company to unify our internal and external applications, and integrated by our analyst team to accelerate our customers' processes, mainly integrated with Salesforce, but also other SAAS systems. We've worked with Dell's Boomi with no major complaints reported by either internal employees or customers so definitely I would recommend it.
Pros
Easy integration
Supportive and patient customer service.
Perfectly priced for mid-sized companies.
New connectors added constantly.
Cons
UI not very attractive.
Somewhat limited dashboard.
Performance drop-downs once a while.
Likelihood to Recommend
Dell Boomi is well suited for mid-sized companies and preferably integrated with SAP or any well-known provider but I would recommend for start-up and small businesses as they might find the pricing a bit too exaggerated.
Also if you are using your own CRM, integrating Boomi can be challenging even with the customer support.
Dell Boomi is used as a middleware between systems to allow our systems to communicate with each other. It passes data from one system to another and back. It helps support our ordering process for the products we sell. It is implemented and used by one team, primarily, but it reaches across and affects the entire organization because of its use in our ordering process. Without Dell Boomi, our systems would not be able to communicate with each other so effectively, and it would cripple our product provisioning process.
Pros
Dell Boomi is very easy to use
Dell Boomi is very easy to set up
Dell Boomi is cost-effective
Dell Boomi is an excellent service offered by an excellent company
Cons
A new, improved UI for Dell Boomi would be a nice-to-have
A user management place for Dell Boomi would be a nice-to-have
Integration with other systems such as CRM systems would be a nice-to-have
Likelihood to Recommend
Dell Boomi is well-suited as a middleware to talk between systems. I am a personal fan of Dell's products and I enjoy this service. Dell Boomi is very easy to use, even to the less technically-inclined user. It is less appropriate to use in one system alone, but users would still find it functional in one system alone because it helps manage the system's metadata and allows that system to be integrated with other systems in the future.
VU
Verified User
Employee in Information Technology (201-500 employees)
We were using this middleware in our COE IT department for all our clients. This reduces the manual work and cost of the company through this automation. Currently we are using Dell Boomi for all our integration, more than 25+ projects. As of now, we are using only the integration module in Dell Boomi.
Pros
One of the best middleware which has a low code platform
Time savings compared to coding
Most important thing it has is drag and drop functionality which has quite fan base.
Easy to learn and become a developer.
Cons
I suggest is that for enterprise edition they can give the license upto to 20 default.
In test and production both they can give the same license count for enterprise by default.
They can add the excel file format to use.
Likelihood to Recommend
An added advantage when starting to learn Dell Boomi [is that] all can easily learn and practise it in the test sandbox. If someone is bored at coding then this will help them to boost their knowledge and time by building it from scratch in different scenarios. I really say thanks to Dell Boomi for making this a free learning platform for all.
VU
Verified User
Team Lead in Information Technology (10,001+ employees)
Dell Boomi is used as the main integration tool connecting the main CRM application to the other applications in the IT landscape of the organization. It is also mainly replacing the other legacy integrations, which were developed previously on basic languages like .NET, etc. It is addressing business problems like high development effort and time to roll out an integration need. Definitely the tool justifies a definition of an iPaaS.
Pros
Easy to build a basic integration. Less time taken to develop an integration.
Lesser learning curve. Good training materials available.
Very powerful shapes like map which can do thousands of field mapping with a click of a button.
Cons
More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration.
Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool.
Should roll out features more often based on users reviews.
Likelihood to Recommend
Specific scenarios will be for quick integrations. It is very easy to develop an integration from source to target if you know how to develop in Dell Boomi. It is definitely a low code tool you can go for. The UI is very good and I believe it is the best iPaaS at this point in time. It should invest more in API management solutions as well to become the one-stop solution for all integration needs. It has all the capabilities to be the only integration component required for an enterprise.
VU
Verified User
Engineer in Information Technology (501-1000 employees)