Item: Boomi
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Dell Boomi is used as a middleware between systems to allow our systems to communicate with each other. It passes data from one system to another and back. It helps support our ordering process for the products we sell. It is implemented and used by one team, primarily, but it reaches across and affects the entire organization because of its use in our ordering process. Without Dell Boomi, our systems would not be able to communicate with each other so effectively, and it would cripple our product provisioning process.

Pros and Cons

Dell Boomi is very easy to use
Dell Boomi is very easy to set up
Dell Boomi is cost-effective
Dell Boomi is an excellent service offered by an excellent company

A new, improved UI for Dell Boomi would be a nice-to-have
A user management place for Dell Boomi would be a nice-to-have
Integration with other systems such as CRM systems would be a nice-to-have

Most Important Features

Provides system integration where there was none before
Provides a schema for the systems it integrates
Provides metadata for the systems it integrates

Return on Investment

Dell Boomi has had a positive ROI for us because of the critical role it plays in integrating our systems to allow our products to be provisioned for new customers.
Dell Boomi has been our solution for systems integration for the last 4 years with no rival.
Dell Boomi has had an overall positive impact on our business objectives because of the integration it provides.

Alternatives Considered

We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.

Key Insights

Do you think Boomi delivers good value for the price?

Yes

Are you happy with Boomi's feature set?

Yes

Did Boomi live up to sales and marketing promises?

Yes

Did implementation of Boomi go as expected?

Yes

Would you buy Boomi again?

Yes

Other Software Used

DemandTools, Groove, Google Workspace (formerly G Suite)

Likelihood to Recommend

Dell Boomi is well-suited as a middleware to talk between systems. I am a personal fan of Dell's products and I enjoy this service. Dell Boomi is very easy to use, even to the less technically-inclined user. It is less appropriate to use in one system alone, but users would still find it functional in one system alone because it helps manage the system's metadata and allows that system to be integrated with other systems in the future.

Dell Boomi - Easy Systems Integration + Value

Software Version

Overall Satisfaction with Dell Boomi