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Highly user-friendly platform: Users have consistently praised the Boost.ai platform for its high level of user-friendliness and ease of …
Overview
What is boost.ai?
boost.ai is a conversational AI software from the company of the same name in Sandnes, a self-learning AI that aims to let users turn information on websites, chat logs or chatbots into superior virtual agents.
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Pricing
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What is boost.ai?
boost.ai is a conversational AI software from the company of the same name in Sandnes, a self-learning AI that aims to let users turn information on websites, chat logs or chatbots into superior virtual agents.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Finovate Fall 2019 demo presentation - boost.ai
YouTube
FinovateFall 2019 / boost.ai
YouTube
Boost.ai quick tour
YouTube
Product Details
- About
- Tech Details
What is boost.ai?
boost.ai Video
Self-service customer service is not only acceptable, it’s expected. Put customer experience first and the rest will follow. Visit www.boost.ai to find out how conversational AI can revolutionize your customer interactions.
boost.ai Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Highly user-friendly platform: Users have consistently praised the Boost.ai platform for its high level of user-friendliness and ease of use. Many reviewers stated that they found the interface to be intuitive and appreciated how easy it was to get started with the platform.
Exceptional support and guidance: The Boost team has been commended by users for their exceptional support and guidance throughout the entire process. Reviewers mentioned that the team was always available to answer questions and provide assistance, exceeding their expectations.
Endless possibilities for customization: Users have described the Boost.ai platform as highly efficient and user-friendly, offering endless possibilities for tailoring chat solutions to customers' needs. Specifically, reviewers highlighted impressive features such as the chatlog and message analysis tool, which allow for advanced customization options.
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Incomplete mobile implementation: Some users have encountered snags while setting up the VA on their mobile app due to incomplete implementation for mobile, causing frustration and delays in getting the chatbot up and running smoothly.
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Limited language support: Several users expressed a desire for Boost.ai to support more languages, as they found the current language options to be insufficient for their global customer base. This limitation hinders their ability to provide a seamless experience for non-English speaking users.
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User-unfriendly admin panel: Users have found the admin panel of Boost.ai to be inconvenient and lacking user-friendliness. They suggest that it could be improved with better navigation, organization, and intuitive features to enhance the overall experience of managing the chatbot's settings and configurations.
Reviews
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December 03, 2022
A good IVA for banking industry.
We used an integrated boost.ai for one of the credit unions (financial and banking service). Our client of ours wanted to reduce the customer support cost. Hence, we suggested going with Boost.ai after going through various similar products, it solved a lot of the issues of our client, and we were able to reduce the customer support cost by almost 60%.
- Conversational AI.
- Chatbot.
- Call center integration.
- Customer support.
- API integration.
- Pricing
- Chatbot
- Intend creation and configuration.
- Easy dashboard and reporting.
- Reduced customer support cost by about 60%.
- Smooth integration with call center.
November 23, 2022
A true AI powered Chatbot!
Boost.ai is an excellent platform to efficiently communicate and solve consumer issues using minimal resources. The artificial intelligence is remarkably accurate. The software is extremely intuitive and setup was a breeze for our information technology team members. It can even use past chat logs to craft future responses to clients.
- Artificial Intelligence
- Intuitive
- Natural interactions
- Perhaps some configurations in admin panel can be tough to navigate.
- Add more languages
- Reporting enhancements
- Artificial Intelligence
- Scalability
- Great UI
- Automate customer service
- reduce workforce
- Full autonomy, no mistakes