Brainstorm Quickhelp creates confident, empowered users!
Use Cases and Deployment Scope
We use Brainstorm to enable employees to effectively use Microsoft applications. The platform provides training resources in collaboration with our trainers, providing personalized, bite-sized lessons that help individual learners work at their own pace; faster and smarter with our software technology tools. The training provided is perfect for our organization's size.
Pros
- Brainstorm provides short bite-size training that is super easy to grasp
- The short e-learning modules are perfectly designed to get users engaged and learning.
- Customer service and monthly account check-ups are A+ level.
Cons
- Monthly training content could be more varied or customized for the individual user experience.
- Maybe create a "software" finder that suggest tips and tricks to more advanced users.
- Advertise more of the "live moderated events
- Promote the "groups" function more by explaining how the group can benefit the user from peer experience
Likelihood to Recommend
Using the Brainstorm platform, we are able to provide employees with quick and instant training on pretty much everything Microsoft 365. The video training is perfect for the workforce: it's timely, precise, and very thorough. If we were to hire trainers to build and deliver all specific MS product training, it would not be cost-effective. The value of Brainstorm shines through from the aspects of productivity training. What is not much talked about is the time and cost savings associated with self-education. Users of the platform can uncover product use tips and tricks without contacting the company's help center or bothering to ask another co-worker for help. The Brainstorm platform provides courses that greatly improve the user's MS product line experience.
