TrustRadius Insights
Transparency: Many users have praised Brightidea's platform for its transparency. Reviewers appreciate the clear and open nature of the …
Overview
What is Brightidea?
BrightIdea aims to be the #1 Platform in Customer Reported Business Outcomes from Innovation. According to the vendor, customers generate better ideas with Brightidea, and achieve the highest dollar amount of innovation outcomes (PWC Independent Assurance Report 2017). BrightIdea helps…
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What is Brightidea?
BrightIdea aims to be the #1 Platform in Customer Reported Business Outcomes from Innovation. According to the vendor, customers generate better ideas with Brightidea, and achieve the highest dollar amount of innovation outcomes (PWC Independent Assurance Report 2017). BrightIdea helps companies…
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BrightIdea Demo
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Brightidea Innovation Management System Demo
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Brightidea?
BrightIdea aims to be the #1 Platform in Customer Reported Business Outcomes from Innovation. According to the vendor, customers generate better ideas with Brightidea, and achieve the highest dollar amount of innovation outcomes (PWC Independent Assurance Report 2017). BrightIdea helps companies engage employees at scale, collaborate on novel solutions, and foster a culture of innovation.
Brightidea Features
- Supported: 15 Innovation Apps
- Supported: New Integration with Amazon Echo & Slack
- Supported: Innovation Lab Management
- Supported: Run Innovation Challenges
- Supported: Track Your Innovation ROI
Brightidea Screenshots
Brightidea Video
Brightidea Whiteboard enables real-time collaboration in an infinite, zoomable interface from any location. Capture and add ideas to Brightidea Innovation Pipelines and track all that data in real time. Can your whiteboard do that? Try free: https://bit.ly/3tEyuLO
Brightidea Integrations
- Slack
- Amazon Echo
Brightidea Competitors
Brightidea Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Multiple |
Brightidea Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 100% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Transparency: Many users have praised Brightidea's platform for its transparency. Reviewers appreciate the clear and open nature of the platform, which allows them to easily understand how challenges are set up and managed.
Customization options: The customization options offered by Brightidea's platform are highly regarded by users. Numerous reviewers have expressed their satisfaction with the ability to personalize workflows and duplicate them for rapid deployment, making it easy to tailor the platform to their specific needs.
Intuitive user interface: Users consistently praise Brightidea's intuitive user interface. Several reviewers have mentioned how easy it is to navigate through the platform and create new initiative pages quickly. The visual interface has also been commended for helping users manage and organize ideas effectively.
Overwhelming and Confusing Setup: Some users find the software overwhelming and struggle with setting up customized and independent pages. They also mention that the tool setup is considered complicated, with settings not always being obvious. Additionally, they find the backend of the software confusing initially but mention that it becomes easier with time.
Lack of Intuitiveness: Users mention that the platform and tools are difficult to navigate, with certain features not being intuitive. They also find the admin and reporting menus confusing and clunky. The multiple pathways to reach the same location can be confusing for users, especially when first learning the platform.
Sluggish System Performance: Some users experience sluggishness in the system at times, particularly while pages load. This can lead to frustration and a less efficient user experience.
Users recommend giving Brightidea a try as it offers a user-friendly interface and a clean look. They suggest purchasing a professional services block of hours for the first year to ensure successful execution. The customer support staff is praised, and users consider the backend of Brightidea superior to its competitors. It is advised to have clear KPIs and utilize all available products for collecting information or ideas. Adding the ability to assign action items in parallel without affecting the workflow is suggested. Users also recommend having a support structure in place before launching initiatives with Brightidea. After comparing it to multiple competitors, users believe that Brightidea is the best product. They state that Brightidea is a quality tool for collaboration and investment decisions. Testing out the trial mode is encouraged to see if Brightidea meets specific needs. Users think that Brightidea is a great tool for any business, promoting collaboration and open innovation. Before applying Brightidea, users suggest having a clear understanding of the process and using it to capture ideas from all levels of the organization. Basic knowledge of CSS and HTML for implementation is recommended, along with taking advantage of Brightidea's customer success resources. Brightidea is recommended for idea management and innovation activities, including trialing the scorecard functionality. Users highly recommend utilizing Brightidea for innovation purposes, praising its overall service and interaction with other users.
Reviews
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July 22, 2016
True Believer
Initially we implemented Brightidea to build a culture of innovative collaboration. We used the system to build awareness of key priorities and to test the readiness within the organization’s culture for open innovation. Within the first year we changed our model to consolidate idea management with a “Consulting Approach”. This allowed for sharing estimated impact/effort of top ideas with sponsors where we identified significant cost savings opportunities. We tracked the implementation of ideas recommended through pipeline and continued to document lessons learned and listen to the customers. We use the system today to have associates collaborate and submit ideas on strategic topics and/or focused areas of opportunity.
- Provides a canvas to create whatever is needed to engage the audience in the open innovation session. such as allowing video/picture inserts, custom design, document inserts, etc).
- Allows users the ability to easily share their ideas and/or comments, while also building on others ideas.
- Enabling an end to end experience for the user to offer ideas or share thoughts, allows voting and competition, prioritizes ideas based on popularity from audience, and provides the ability to track implementation/ROI of top ideas.
- The backend project management portion could be easier to utilize and connect idea from inception to execution.
- In a large organization having multiple approvers and viewers of the prioritized ideas can be challenging.
- Would love to see a robust report and measurment tool that connects the full story of the idea.
- Within the 1st year we had over 20,000 unique users sign on and participate in an idea challenge.
- Significant cost savings opportunities identified, while also gaining client advocates and repeat business.
- Increase efficiency and effectiveness, and improve quality, while reducing cycle times.