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Cacoo Reviews and Ratings

Rating: 7.3 out of 10
Score
7.3 out of 10

Community insights

TrustRadius Insights for Cacoo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Use and Intuitive Interface: Users have consistently praised Cacoo for its user-friendly interface and ease of use. Many reviewers mentioned that the intuitive nature of the software allowed them to quickly create diagrams, flowcharts, wireframes, and more without any frustration. The simplicity of building diagrams from scratch, along with the availability of a wide range of templates, made it a pleasure to use for both beginners and those requiring more detailed work.

Wide Range of Templates: Several users highlighted the value of Cacoo's extensive collection of templates. These templates provided a starting point for various projects and made it easy to get started on visualizing ideas and concepts. Reviewers appreciated that they could easily customize these templates based on their individual needs, saving time and effort in creating professional-looking diagrams.

Great Collaboration Tools: Cacoo was commended by many users for its tools and functions that facilitated great teamwork and created a productive environment. The ability to share and collaborate seamlessly through web browser compatibility added to the appeal of this software. Users found it convenient to work together on diagrams, receive valuable opinions from peers or superiors, as well as visualize, edit, and comment in real-time.

Reviews

3 Reviews

Competent, with specific use cases. UI needs some work.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We've used it to diagram the user journey and basic wireframing of an app-based project. Also used it to diagram out the back-end data-base as a first iteration to sort out our RDBMS or non-RDBMS implementation; and system architecture. We're only two people but both of us have contributed. Helps to solve problems of conceptualization.

Pros

  • Some specific software integration
  • Some unique UI features compared to other similar software
  • Clean presentation
  • Collaboration

Cons

  • UI navigation
  • Connector flexibility
  • Improved table object

Likelihood to Recommend

Probably not best-in-class UX but it depends mostly on what integrations you need. The UX navigation does not feel as intuitive as some competitors but that might be a localization/experience preference from past software. Optimal for flow-charting type diagramming.

VU
Verified User
Executive in Research & Development (1-10 employees)
Vetted Review
Cacoo
1 year of experience

Cacoo is for you if one OS is too few

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use Cacoo for Marketing process flow charts, mind mapping, and decision trees.

Pros

  • Flow charts with standard icons or custom visuals
  • Conceptual visualizations for presentations.
  • Drag and drop Gantt charts
  • Org charts
  • Wireframes for web development

Cons

  • Keyboard only functionality is just ok. There are some shortcuts but momentum can be killed if I have to constantly go back to a mouse
  • Import/export support for Visio
  • Import/export support for Omnigraffle and Sketch

Likelihood to Recommend

Particularly helpful to an organization that has Windows people who are staunch Visio users and Mac people who are die-hard Omnigraffle or Sketch users.

MB
Miles Baltrusaitis
Marketing Operations Manager in Marketing at UL (10,001+ employees)
Vetted Review
Cacoo
6 years of experience
View profile

Cacoo is easy to use and gives professional visual results

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Cacoo for mapping, diagrams, whiteboarding online, organizational charts and similar visual support options. Many of our creative team prefer it to other similar options in the market.

Pros

  • Creative resource for various visual support items
  • The free version is robust and nice to staff who have not used it before to get to know the product
  • Support has been helpful when needed

Cons

  • The paid version is more than other products in the market for some needs.
  • Some on our team noticed that some of the templates and stencils disappeared in an upgrade last year ( but has not impacted me).
  • It's one of many in the market and our agency doesn't mandate the use of any one platform (including this).

Likelihood to Recommend

It's a great alternative to taking photos of whiteboards to save for later reference, you can just create them here. It's also the best option I've found for creating workflows and organization charts, especially complex ones. If you have just a simple workflow or chart, it's probably too robust or complicated for those needs. Save it for the trickier or messier ones!

AM
Ann M. Frank
Digital Asset Management and Art Buyer in Product Management at BVK (201-500 employees)
Vetted Review
Cacoo
1 year of experience
View profile