Cacoo is easy to use and gives professional visual results
Ann M. Frank | TrustRadius Reviewer
January 31, 2019

Cacoo is easy to use and gives professional visual results

Score 9 out of 10
Vetted Review
Verified User
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Overall Satisfaction with Cacoo

We use Cacoo for mapping, diagrams, whiteboarding online, organizational charts and similar visual support options. Many of our creative team prefer it to other similar options in the market.
  • Creative resource for various visual support items
  • The free version is robust and nice to staff who have not used it before to get to know the product
  • Support has been helpful when needed
  • The paid version is more than other products in the market for some needs.
  • Some on our team noticed that some of the templates and stencils disappeared in an upgrade last year ( but has not impacted me).
  • It's one of many in the market and our agency doesn't mandate the use of any one platform (including this).
  • Easier to diagram and create workflows without having to engage a designer's assistance. That means staff at lower billable hourly rates, reducing overall admin or billable hours cost.
  • Less time involved in creating support documents for less robust product options. Again, reducing overall admin or billable hours cost.
  • Most of our staff use the free version so no added cost until they are familiar and really embrace it = a reduction in upfront cost.
We have found the free version to be more user-friendly and easier to train on than others. The full version is preferred by many of our creative team and designers as they have familiarity. It has more options and looks "prettier' and more professional when shared with a client.
It's a great alternative to taking photos of whiteboards to save for later reference, you can just create them here. It's also the best option I've found for creating workflows and organization charts, especially complex ones. If you have just a simple workflow or chart, it's probably too robust or complicated for those needs. Save it for the trickier or messier ones!