Overview
What is CallCenterHosting Predictive Dialer?
The vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects…
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What is CallCenterHosting Predictive Dialer?
The vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects and enhancing the customer…
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- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
What is CallCenterHosting Predictive Dialer?
The vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects and enhancing the customer experience. According to the vendor, Cloud Hosted Predictive Dialer is one of the widely used and result-oriented products of CallCenterHosting. CallCenterHosting is a call center solutions company, which aims to provide companies with intelligent solutions for converting prospects to customers.
Key features of CallCenterHosting's Predictive Dialer:
- Automatic Call Distribution, Call Monitoring, Call Analytics, Call Barging, Call Whispering.
- Track productivity with extensive reports.
- Streamline customer information with CRM integration.
- Filter out irrelevant calls with accurate predictions.
CallCenterHosting Predictive Dialer Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Triple line dialing
- Supported: Call into server with VoIP "soft phone"
- Supported: Predictive dialer
- Supported: Power dialer
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Built-in CRM
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Custom caller ID
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
Additional Features
- Supported: IVR
- Supported: DialNext
CallCenterHosting Predictive Dialer Screenshots
CallCenterHosting Predictive Dialer Videos
CallCenterHosting Predictive Dialer Competitors
CallCenterHosting Predictive Dialer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English |
