Question 1

What is Aircall?

Accepted Answer

Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

Question 2

What are Aircall's top competitors?

Accepted Answer

RingEX, Dialpad Support, and Five9 are common alternatives for Aircall.

Question 3

What is Aircall's best feature?

Accepted Answer

Reviewers rate Call recording highest, with a score of 9.

Question 4

Who uses Aircall?

Accepted Answer

The most common users of Aircall are from Mid-sized Companies (51-1,000 employees).